Direct Booking Mastery Certification

Lead nurturing champions: hotels mastering the human-digital balance

Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish.

Opinion Articles

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability.

All-in-One PMS: The Gift that Keeps On Giving

As we move toward 2026, the conversation around property-management systems (PMS) has evolved from functionality to philosophy.

Overcoming the pre-arrival noise: Tips to stand out among other hotels

Guests are more distracted than ever. Inboxes are filled with hundreds of emails and whatever message your property is sending to them, it can be easily ignored.

Where Are We Headed with Colors in 2026?

Let me tell you what happened with Pantone’s Mocha Mousse last year. Design blogs lost their minds. Every magazine cover screamed about this “revolutionary” milk chocolate shade.

Branded Hotel’s Contactless Check-In: Who has the better technology?

Since we here at Cogwheel Marketing are all about sharing our knowledge with others, we did a little research on which brand between Hilton, Marriott, and IHG has the best contactless opportunities for guests.

Today's News

Service as a strategy: How to drive more revenue with frontline staff

In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue.

Luxury Hotel Market to Reach $181.5 Billion, Globally, by 2034 at 4.9% CAGR: Allied Market Research

High-end travelers increasingly seek tailored services that go beyond traditional luxury, such as curated local experiences, wellness-focused amenities, and tech-enabled customization.

U.S. hotel results for week ending 8 November

Due to a comparison against election week in 2024, the U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through 8 November.

Europe’s tourism shows resilience amid higher costs and shifting travel trends

Europe’s tourism sector continued to perform strongly over the summer months, as travellers embraced cross-border experiences despite higher costs and record heatwaves.

Agentic AI for Hotels: Mews outlines the future of intelligent hospitality

Mews, the leading operating system for hospitality and shared spaces, has launched a new report exploring how intelligent agents will reshape hotel operations.

Cloudbeds and Duetto Report Reveals Distribution Channel Shifts and Rising Price Sensitivity Impacting Global Hotel Performance

Cloudbeds, the intelligent unified platform powering hotel growth, and Duetto, the industry’s leading provider of revenue and profit software, have released their first-ever Hotel Market Pulse report, providing performance and profitability analysis for hoteliers worldwide based on the data managed by both companies.

IHG Hotels & Resorts Partners with the Job Plus and the Tourism and Hospitality Skill Council to Create Career Opportunities for Young People

IHG Hotels & Resorts (IHG) has entered into a strategic partnership with The Job Plus and the Tourism and Hospitality Skill Council (THSC) to skill and empower young people from underserved communities, creating meaningful career opportunities for them in the service and hospitality industry.

UN Tourism Announces new Additions to Growing Network of Affiliate Members

UN Tourism has formally announced 22 new Affiliate Members.UN Tourism has formally announced 22 new Affiliate Members.

GBTA + VDR Europe Conference 2025 in Hamburg Spotlights Advocacy, Innovation and Resilience in European Business Travel

Business travel’s evolving landscape and the drive toward a more sustainable future took center stage this week at the GBTA + VDR Europe Conference 2025 in Hamburg.

Marina Novelli Appointed Chair at World Committee on Tourism Ethics

Zach Chandler Appointed Senior Vice President of Strategy, Government Lending at Peachtree Group in Atlanta - GA, USA

Stacy Galligan Appointed Chief Financial Officer (CFO) at Peregrine Hospitality in Denver - CO, USA

NH Collection Paris Ponthieu Champs-Élysées, the New Boutique Hotel in Paris that Celebrates the French Art of Living in the Heart of the Golden Triangle

Hyatt Place London City East Unveils the Canvas Suite

The Seagate Hotel, Golf & Beach Club Joins Marriott Bonvoy’s Autograph Collection

Hilton Expands Luxury Portfolio with Signing of Signia by Hilton Tainan

Today's Supplier News

Shiji launches Embedded Payments for Daylight PMS powered by Stellaris Digital Payby

Adeera signs new deal to deploy Amadeus Digital Media in Saudi Arabia

The First Touchpoint is the Most Telling

Shiji Group Redefines Hotel Dining with AI-Driven F&B Technology and Empathy-First Design

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