ALTEK AI

Turn Guest Inquiries into Revenue

Altek AI is an Intelligence Layer that helps hotels turn guest inquiries into bookings and completed operational work.

Altek connects with the hotel's inbox (Outlook & Gmail), PMS and other the systems and starts handling guest emails the way your best team member would, only much faster, more consistently, and more personalized.

It reads and understands inbound guest inquiries in multiple languages, checks the relevant systems, prepares the right response, and completes the work, including updating the PMS and other systems.

The result is faster response times, less manual work, more consistent replies, and it helps capture more revenue opportunities from inquiries that would otherwise be answered too late.

Altek is built to fit into existing hotel workflows with onboarding in as little as one hour if integrations already exist.

Proof Points

50 %
Reduces response times by up to
10 ×
Cuts email handling time by up to
30 s
Can handle emails in as little as
1 h
Onboarding can be completed in as little as

Pricing & Availability

Pricing — Per room.

Availability — Americas, Europe.

User base — 100+ hotels in 6 countries

Application Areas

Email Front Office Guest Experience Operations & Maintenance Reservations Sales & Marketing

AI Classification

AI-Native Generative LLM Agentic RAG & Search Augmentative Supervised-Autonomous

Connects with Opera Cloud, Mews, Visbook and more.