Ernest
Hotel commercial teams run strategy across disconnected systems. Rate shopping in one tool, demand data in another, competitive benchmarking somewhere else. By the time you connect the dots and make adjustments to your channels, many opportunities have already disappeared.
Ernest is Lighthouse's AI and the newest member of your hotel's commercial team. Ask a question. Get a recommendation grounded in your competitive landscape, demand signals and performance data, with the reasoning behind it. Act without switching tools and automate the busy work your team handles every week. Ernest creates one AI Workspace with all the context you need to ask, decide and act.
Ernest is built on the same Lighthouse Commercial Operating Platform that powers 80,000 hotels in 185 countries. He starts with foundational hospitality intelligence that general AI can't match, learns your KPIs, market trends and operational preferences, and gets smarter over time. But unlike a human, Ernest never forgets.
Ernest handles the daily busywork of data gathering, report compilation and tool-switching so you can focus on what matters. Commercial teams want to make an impact, not check boxes on a list.
With Ernest, now you can.
Pricing & Availability
Pricing — Pricing scales with portfolio size and the modules you activate. Reach out and we'll put together a tailored proposal.
Availability — Ernest will have global availability. Join the waitlist at http://askernest.ai/ for early access. Waitlist members get product updates as we get closer, and priority access when we open the doors.
User base — Ernest is in active development with a select group of pilot hotels.
Application Areas
AI Classification
Ernest works with your existing Lighthouse data and connects with the major systems used across the industry. The list of connections will keep growing.