Otel AI

Hotel teams already know what to do. They just don't have the hours to check every system, every date, every morning. Otel AI is the AI co-worker built exclusively for hotels. It connects PMS, RMS, POS, payroll, comp set, procurement and more into one layer that runs around the clock, automating the manual work your team does today, spotting revenue and cost they'd otherwise miss, and handing hours back every morning. Instead of working in bursts on manual checks, reports, and spreadsheets, Otel runs continuously, watching every system, understanding your hotel's rules and context, and turning what's changing into action before it's a problem. To your team, Otel feels like one co-worker. Behind the scenes, specialised AI agents (revenue, operations, payroll, procurement, guest experience) share context, check each other's work, and bring the right answer or the finished job to the right person.

That's the difference between a chatbot and a co-worker. A chatbot waits to be asked. Otel watches the operation, acts on your rules, and reports back when it's done. And it's not a black box. Every answer comes from your own systems, traceable to source, reasoned like a GM or revenue manager. Every decision builds the hotel's operating memory: rate codes, segments, how each property runs. Knowledge doesn't walk out the door when people move on. Onboarded in 3 hours. Connected to 100+ systems: Opera, Guestline, IDeaS, Duetto, Lighthouse, STR.