Here’s why ¶2023 needs hotel employee wellness
Every hotel company has some form of employee health or wellness program in place, but we argue that it won’t be enough as cyclical and secular forces converge this year. While we start by stating these trends to paint a broad picture of the future of hospitality labor, the ironic yet obvious cure is ultimately a further deepening of your organization’s commitment to your employees’ wellbeing.
In the cyclical or near-term over the next 12 months, the hotel industry is still contending with the aftermath of the pandemic, which is acting to both shrink labor supply and spur wage increases, with many of these trends – directly or circuitously – affecting your team’s overall health. These include:
As the travel recovery period normalizes, it’s easy to shrug the cyclical trends off with a ‘this too shall pass’. But the long-term forces are what employee wellness a do-or-die initiative. Notably, these are:
The Hotel Yearbook 2023 - Annual Edition
As we have embarked on 2023, it is evident that the hotel industry has made a robust recovery from the
pandemic.
Occupancy and pricing have returned to their pre-pandemic levels. However, the future of our
industry is contingent
on how nimble the hospitality sector can be in adapting to ongoing innovation, changing market
conditions, evolving
consumer preferences, new staffing challenges, and sustainability realities. These uncertainties are
the new normal
in an unpredictable world.