Engineering A Sustainable Future: Empowering Change In The Hospitality Industry
In this article, Accor's Deputy CTO, who also heads the IT Strategy & Performance team, outlines Accor's commitment towards sustainability in business operations, citing the potential of technology in addressing global challenges. They have been instrumental in eliminating single-use plastics, working towards achieving net-zero emissions, and driving substantial change across the hospitality industry.
I decided to study engineering when I was in high school and have always been fascinated by maths and by the excitement of solving problems. Engineering works on rigorous scientific principles and natural laws: that’s what makes it both so challenging and so rewarding.
For me, technology is in a really great position to help find solutions to sustainability challenges, although, of course, more fundamental social and economic changes are an equally important part of the picture.
The Hotel Yearbook Technology 2023
The 2024 edition of "The Hotel Yearbook (HYB) Technology," curated by EHL's Ian Millar, offers a comprehensive outlook on the emerging technology trends and innovations poised to shape the global hotel industry. It amalgamates insights from a multitude of industry thought leaders, spotlighting key foresight in several tech-oriented fields. This includes anticipated evolutions in the future tech stack, which will drive operational efficiencies, the 'human stack' that explores the intersection of human resources and technology, and the application of Generative AI in creating novel customer experiences. Overall, this HYB edition serves as an essential guide for understanding how technology and innovation will redefine the industry landscape.