Hotel Yearbook Article HYB 2024 Hospitality ESG Edition

Inclusivity in decarbonisation: from luxury to mainstream

We find ourselves in an era marked by heightened awareness of the climate crisis, with a global focus to decarbonise taking centre stage across industries. This focus holds particular significance for the hospitality sector, where ecological impact and guest experiences collide.

Catherine Dolton

But the journey towards a low-carbon hospitality industry is especially challenging for the hotel operators, often small business owners, who form the backbone of our industry. At IHG, we largely operate a franchise model, meaning we partner with our hotel owners, regardless of the size of their property portfolio, or the type of property they own, to help support them decarbonise their assets, improve their operational efficiency and in the process help us meet our own science-based corporate carbon reduction target.

Extensive time and effort have been invested in developing tools tailored to accommodate the financial constraints of small businesses, providing bespoke advice aligned with climate zones and property types.

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HYB 2024 Hospitality ESG Edition

The global hospitality sector is at a crossroad when it comes to implementing sustainability. Consumers demand trustworthy information while regulators and investors expect transparent disclosure on sustainability performance. Owners, brands and managers aim to mitigate the sector’s footprint thus reaping the financial and reputational benefits. Industry players that fail to adopt a sustainability strategy or fall short in the implementation stage may struggle to remain competitive in the long term. Industry experts and researchers identify key areas where sustainable innovation can have the greatest impact, developing new technologies and solutions to address sustainability challenges, and creating policies and incentives that encourage the adoption of sustainable practices. The HYB 2024 Hospitality ESG Edition aims to unlock the sustainability innovation stack by highlighting the range and interconnectedness of sustainable technologies, systems, and practices that can be combined in a holistic way that creates a more sustainable hospitality ecosystem.

Catherine Dolton is Chief Sustainability Officer at IHG Hotels & Resorts. She was responsible for developing the company’s Journey to Tomorrow 2030 responsible business strategy and leads its execution across all IHG’s 6,000 plus hotels globally. Her team is also responsible for all the company’s ESG reporting and engagement activities.

IHG Hotels & Resorts is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.