DO’S & DON’TS of Hotel Data Security Awareness Training
INTRODUCTION
Hospitality is the third-most targeted industry by cyber criminals and, unfortunately, over 30% of hotels have experienced a breach.
Despite this, however, the industry is also the single most under-trained—over 84% of hospitality employees have not received data security awareness training.
This gap presents a major risk. Because over 80% of all cybersecurity incidents begin with an element of social engineering—those attacks that target employees and attempt to manipulate them into disclosing sensitive information or compromising system security—shoring up your “human firewall” is critical to a strong defense.
The Hotel Yearbook Technology 2024
The HOTEL Yearbook Technology 2024 delves into the transformative power of data in the hospitality industry, exploring how the "everything-data decade" is reshaping the landscape. This year's edition emphasizes the surge of data-focused innovations and products with open architectures for seamless data exchange and micro-applications embedded in diverse tech stacks. As data, often dubbed "the new oil", becomes pivotal for hotels to refine brand identities and the struggle to offer hyper-personalized services, it also plays a critical role in managing labor and energy resources efficiently. The publication provides essential insights and recommendations into harnessing data for superior service delivery, agile resource optimization, robust data security, and crafting extraordinary guest experiences.