Hotel Yearbook Article The Hotel Yearbook Technology 2024

DO'S & DON'TS of an open API PMS

Across all industries, there’s a consistent move towards cloud-native solutions. Hospitality is no different, and hoteliers are adapting quickly to changing guest habits and expectations.

Richard Valtr

Migrating to this new generation of technology is only the first step. Once you’ve onboarded with a modern property management system (PMS), it’s important to ensure you’re getting the most from your new smart, connected solution.

This list of dos and don’ts is by no means exhaustive, but it covers some of the most important areas when it comes to your hospitality cloud. Follow these rules, and you’ll ensure your operations see the tangible benefits of cloud-native technology.

Read the full article on hotelyearbook.com

The Hotel Yearbook Technology 2024

The HOTEL Yearbook Technology 2024 delves into the transformative power of data in the hospitality industry, exploring how the "everything-data decade" is reshaping the landscape. This year's edition emphasizes the surge of data-focused innovations and products with open architectures for seamless data exchange and micro-applications embedded in diverse tech stacks. As data, often dubbed "the new oil", becomes pivotal for hotels to refine brand identities and the struggle to offer hyper-personalized services, it also plays a critical role in managing labor and energy resources efficiently. The publication provides essential insights and recommendations into harnessing data for superior service delivery, agile resource optimization, robust data security, and crafting extraordinary guest experiences.

Richard Valtr is an entrepreneur and ex-hotelier with an extensive background in hotel investment and management. Richard was educated at UCL in London before returning to his native Czech Republic where he project managed a number of property developments, culminating in the creation of the Emblem Hotel.

Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping, and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and...