Author Bio

Peter O’Connor

Director of the MBA in Hospitality Management at ESSEC Business School

Peter O'Connor, Ph.D. is Professor of Information Systems at Essec Business School, where he also serves as Director of the MBA in Hospitality Management (IMHI). His research, teaching and consulting interests focus on technology, distribution, e-commerce and e-marketing particularly applied to the hospitality sector. He previously held a visiting position at the Cornell Hotel School, and worked in a variety of positions within hospitality. His most recent achievement has been to launch the first MOOC on Hotel Distribution Revenue & Demand Management (

Articles by Peter O’Connor (12)

Accor's new digital strategy: the unanswered questions

Last October, global hotel operator Accor held its first digital day, launching its ambitious digital transformation project "Leading Digital Hospitality" and highlighting the importance of digital for the hotel company of tomorrow. This ambitious plan focuses on reinventing ...

Mighty mobile

Practically everyone on earth has a mobile phone now, so it is no surprise that hotel bookings made from mobile devices are skyrocketing. As Peter O'Connor of France's ESSEC Business School writes, hotel companies have much to gain by optimizing their accessibility from mobile ...