Customer experience and engagement are my true focus across my 26+ years of experience in international corporations throughout the Travel, Hospitality, and Digital industries. How do we help our consumers to have a better experience when they engage with our brands and how we embed digital transformation in a 360° customer journey as an enabler.

This mindset has brought me around the world to meet amazing sales, marketing, digital, data, and customer centric teams making sure we were always delivering up to our customer expectations.

Remy is panel expert of the Digital Marketing in Hospitality panel.