Karthik Namasivayam has worked in the hospitality industry for over 40 years. He has held various positions including as consultant, entrepreneur, faculty, academic administration, and hospitality management jobs across three continents - Europe, Asia, and North America. Dr. Namasivayam's experiences include economy and luxury full-service hospitality operations.

He has taught in the US, Switzerland, India, and China at the undergraduate and graduate levels and has delivered tailored Executive Education programs for national corporates.

He is widely published in leading hospitality and marketing journals and is well cited. His research explores the intersection between service provider and consumer. Consistent with the evolution of the hospitality industry, he researches the impact of various new technologies on consumer experience and consumer-centric organizational design.