Sylvana Navarro holds an MBA in Global Management from the University of Phoenix and a Bachelor of Science in Hotel and Restaurant Management from Northern Arizona University. With her background in banquets and events, food & beverage, as well as human resources, she has over 15 years of industry experience.

She has worked at the Evian Resort and with renowned hotel chains such as Four Seasons, Starwood, Hilton, and Movenpick.