Lori Kiel, CHDM, serves as the Senior Vice President of Revenue Management at Pyramid Global Hospitality, where she leads integrated strategies across revenue management, sales, and marketing. With over three decades in the hospitality industry, Lori's journey from front desk operations to executive leadership exemplifies her commitment to excellence and innovation.

A recognized thought leader, she chairs the HSMAI Foundation's 2025 Executive Committee and contributes to industry discourse through speaking engagements and her "Commercial Strategy Evolution" newsletter. Lori's passion lies in breaking down silos to foster cohesive commercial strategies that drive sustained growth.

Lori is council member of the Revenue Optimization panel.