Iris Lam is the Director of Sustainability, Global Development for the award-winning Mandarin Oriental Hotel Group, which owns and operates some of the world’s most luxurious hotels, resorts and residences. Iris drives the strategy and leads the day-to-day function of the Group’s sustainability department, collaborating with motivated colleagues and stakeholders from around the world.

Her experiences as a global food and beverage specialist in design and development for more than a decade in corporate and operational contexts helps drive win-win solutions for Mandarin Oriental, such as responsible procurement commitments, single use plastic-free operations, decarbonising the value chain, reducing waste and preserving biodiversity for future generations.

Iris is panel expert of the Sustainability in Hospitality panel.