Responsibilities include leading IT projects, IT CAPEX/OPEX planning, systems, staffing and operations. I am a dynamic enthusiastic information technology professional who enjoys solving business problems with technology solutions. I am a teacher and team builder with a long and successful record of helping grow customer service focused technology professionals.

Experienced directing enterprise technology solutions involving multiple systems that require a high degree of integration and interaction. Leveraging a strong background in hospitality technology, system analysis and business systems analysis.

I excel at leading teams of professionals made up of IT managers, software developers, network telecommunications administrators and vendor technicians in the support of non-stop business operations that provide high level customer service. I have a proven track record in Change Management by creating a service driven culture in Positioning and Re- positioning Hospitality Technology.

Mark is panel expert of the Hotel Tech Leadership panel.