Sanjay Sharma is a passionate leader who thrives on driving business transformation and achieving tangible outcomes through innovation and technology. Recognized as the top 10 CIOs in the middle east and the BT 150 (Business Transformation) award in Silicon valley, he has led enterprise-wide digital transformation initiatives at global organisations.

His work has directly reshaped the guest and employee experience—transforming traditional check-in into a frictionless arrival journey , redefining guest engagement through an AI-native “one-stop” app that seamlessly unifies service and guest engagement and unlocking exponential efficiency gains in back-office operations through Agentic AI for data analysis, reporting, and process automation.

Sanjay is panel expert of the Hotel Tech Leadership panel.