Customer Centric Strategies in Travel
Jan 25 - 26, 2011
The Atlanta Marriott Downtown
Atlanta, United States
This event brings together high level executives from a wide range of disciplines that focus on customer centricity, making it a must attend event not just for CRM and I.T professionals but also for every Sales & Marketing, Revenue Management, Social Media and Loyalty professional.
Meet and hear from industry-leading CRM and Loyalty experts including
- Edward Nevraumont - Senior Director Loyalty Marketing at Expedia
- Henry Harteveldt - VP at Forrester Research
- Rob Borden - VP Customer Marketing at Carnival Cruises
- Kristen Manion Taylor - Director of Worldwide Marketing Communications at Delta Air Lines
- Lincoln Barrett - VP CRM & Guest Marketing at IHG
- Iain Pringle, Head of Customer & Loyalty Insight, The Mileage Company (British Airways Miles)