Hotels as ‘living showrooms’ | ft.com

The George (in Sussex UK) is part of a trend for hotels to begin selling more than accommodation. On one hand they are evolving into lifestyle brands – maximising profits by selling their own branded products. Most of the major chains, including Hilton, Marriott and Hyatt, now have an online shop selling everything from bubble bath to beds. On the other, they are also becoming showrooms for outside companies.

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The citizenM philosophy is ‘affordable luxury for the people’, offering guests all the luxuries they would expect from a high- end hotel in a prime location, but without sky-high prices. citizenM was founded by Rattan Chadha, the founder and former CEO of the fashion brand Mexx. The first citizenM hotel opened at Amsterdam’s Schiphol Airport in 2008, followed by citizenM Amsterdam in 2009; citizenM Glasgow in 2010, and...