Which hotel chain has the most diverse staff? | cnn.com

Britta Leick-Milde was in the cafeteria when she had a revelation. As general manager of the Hyatt Regency Kolkata (the first female GM for Hyatt in India), she was inspecting a new coffee machine. She turned to a man who worked in the kitchen and asked if he knew anything about cleaning the machine. He was Bengali, but he answered in fluent English. "I went to HR and said, 'There's someone in the cafeteria who speaks fluent English.