How Restaurants Deal With Insane Yelp Reviewers | thrillist.com

EARLY LAST YEAR, six months after the grand opening of Thoroughbred Food & Drink in Toronto, co-owners Ariel Coplan and Jacob Fox logged on to their Yelp account and found a curious two-star review. "I went to Thoroughbred for the first time with fairly high expectations," a user named Jennifer M. had written. At first those expectations seemed to have been met: "To be honest, I was decently satisfied during and throughout the meal.