Booking Holdings Makes Major Pivot Toward Merchant Hotel Bookings
Nearly two years ago, when Booking Holdings appointed Glenn Fogel as its CEO, analysts would have never have expected the company to tilt toward brand marketing or make a big push toward the merchant hotel model.
Nearly two years ago, when Booking Holdings appointed Glenn Fogel as its CEO, analysts would have never have expected the company to tilt toward brand marketing or make a big push toward the merchant hotel model.
That's because Booking.com, the parent company's biggest brand, grew up since its early days a decade-and-a-half ago on paid marketing through sites like Google, and scaled its business on the agency, or pay at the hotel, business model.
But there's a dramatic shift under way. In its third quarter financial results announced Monday, Booking Holdings revealed that its merchant hotel revenue jumped 53.4 percent to nearly $1.05 billion while its agency revenue grew less than one percent to $3.54 billion.