Innovation In Canada: The Hospitality Company That's Part Hotel, Part Home-share

When Airbnb was founded ten years ago, it brought a unique concept to the market: find travel accommodations that feel like home.

When Airbnb was founded ten years ago, it brought a unique concept to the market: find travel accommodations that feel like home.

But as the model has gained popularity, some of the stays have come to feel too much like home. Staying at some Airbnbs can feel like a game of Russian roulette: will this be the one with the kindly landlord who is responsive but far from the premises? Or will you be listening to the sound of their kids screaming through the night?

Its meteoric rise shows there's an appetite for the model, but many people want the reliability that a hotel can provide, while offering the "like a local" feel that home-stays can bring.

That's the thinking behind Sonder, a company that marries the two travel experiences.

The idea began in 2012, when founders Lucas Pellan and Montreal-born Francis Davidson stayed at a home they had booked for a couple days. They couldn't get in touch with the host to find out how they were supposed to get inside. When they did make it in (the key under the doormat, naturally), they found half-eaten food in the fridge and dog hair covering the furniture. They opted to leave the rental and go for an apartment instead. While it was free of dog hair and debris, it was a non-notable room surrounded by sterile chain restaurants.

It spurred the pair to create a new kind of home-stay experience: Sonder manages apartments in trendy neighbourhoods through major cities, and opens them up to travellers for short stays. What makes the company notably differs from Airbnb is the hotel-like amenities, like toiletries, a cleaning service, 24/7 concierge and attention to detail in the design.

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