Smaller Hotels Take Proactive Approach to Staffing
Competing with Big Boxes Requires Creative Scouting, Offerings
The continuing COVID-19 crisis and an already tight labor pool has made finding the best employees challenging for hotels. For smaller, boutique properties competing against the prestige and allure of larger hotels, it can be more difficult, particularly in mega-resort markets such as Orlando and Las Vegas.
The continuing COVID-19 crisis and an already tight labor pool has made finding the best employees challenging for hotels. For smaller, boutique properties competing against the prestige and allure of larger hotels, it can be more difficult, particularly in mega-resort markets such as Orlando and Las Vegas.
To stand out, some boutique hotels offer creative benefits and greater paths for promotion, which resonate especially with younger recruits.
Employers have found that traditional compensation offerings are no longer enough to bring in top millennial and Gen Z staffers. According to a 2018 survey conducted by Challenger, Gray & Christmas Inc., a global outplacement and executive coaching firm, 78% of companies are actively recruiting millennials and 56% are targeting members of Gen Z in their hiring efforts.