Expedia Group Targets 'High Lifetime Value' Customers

Online Travel Agency Focuses on Longer-Term Sustainable Growth

Travel remains a top spending area for consumers even as other parts of the economy are slowing, giving executives at Expedia Group confidence in the future of travel.

Travel remains a top spending area for consumers even as other parts of the economy are slowing, giving executives at Expedia Group confidence in the future of travel.

Speaking during the company’s second-quarter earnings call, Expedia Group Vice Chairman and CEO Peter Kern said his company saw its highest-ever lodging bookings during the quarter along with its highest revenue and adjusted earnings before interest, taxes, depreciation and amortization for any second quarter.

While domestic flight capacities are nearly back to 2019 levels, international capacity still lags, he said. Long-haul capacity is down about 30%, though Expedia executives are looking forward to when it returns to pre-pandemic levels.

“We delivered these strong results despite the current macroeconomic backdrop and the limitations and disruptions we’ve seen in air travel around the world,” he said.

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