Audio Interview with Scott Anderson, President, SWAN Inc.

Scott Anderson created SWAN has been particularly for hoteliers who, until now, have been unable to compete on an equal playing field with the biggest companies. Swan intends to offer one-stop-shop integrated e-business solutions to hotels, backed by strong customer service levels. Here's a fast-paced interview from the IH/M&RS with Mr. Anderson.

Scott Anderson created SWAN has been particularly for hoteliers who, until now, have been unable to compete on an equal playing field with the biggest companies. Swan intends to offer one-stop-shop integrated e-business solutions to hotels, backed by strong customer service levels. Here's a fast-paced interview from the IH/M&RS with Mr. Anderson.

Scott Anderson - Profile
Scott Anderson is a 30-year hotel veteran having held positions with Westin Hotels, and serving as President and CEO of both the Hotel del Coronado and Callaway Gardens.

In addition, Mr. Anderson served as Managing Director for the 1996 Olympic Games, where he was responsible for Games Services, which included ticket sales, food and feverage, merchandise, hotel accommodations, sponsor hospitality, and marketing.

Most recently, Mr. Anderson served as Executive Vice President of the Travel Division of Cendant Corporation. In that capacity, Mr. Anderson directed the Internet vision for Cendant's Travel group including, 8 hotel brands (Days Inn, Ramada, Howard Johnsons, Wingate, Super 8, Travelodge, Knights Inn, and Villager), Avis rental car and RCI timeshare.

Technology

Swan is a new breed of hotel company where traditional hotel services are enhanced by the amazing efficiencies of web technology. Swan hotels access a suite of integrated hospitality solutions -- management, reservation distribution, insurance, purchasing and technology outsourcing -- to run their properties smarter, more competitively and more cost effectively.

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