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Airbnb plans to use AI, including its GamePlanner acquisition, to create the ‘ultimate concierge’

In November, Airbnb acquired a stealth AI firm launched by Siri’s co-founder, called GamePlanner.AI. The deal valued the secretive startup at around $200 million, according to reports. Though the hosting company didn’t telegraph its plans for GamePl...

techcrunch.com
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Innovation
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Chatbots, Robotics & AI
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Short Term Rental (STR)
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Airbnb plans to use AI, including its GamePlanner acquisition, to create the ‘ultimate concierge’14 February 2024techcrunch.comShort Term Rental (STR)
Airbnb plans to use AI, including its GamePlanner acquisition, to create the ‘ultimate concierge’
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Why Europe needs a travel dispersal strategy to manage overtourism

Europe is at a crossroads in its relationship with tourism. Summer is on the horizon, international travel is back, and people are returning to their favorite destinations. As post-pandemic travel confidence booms, so are concerns about the negative...

POLITICO.EU
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Environment & Sustainability
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Why Europe needs a travel dispersal strategy to manage overtourism26 June 2023POLITICO.EUShort Term Rental (STR)
Why Europe needs a travel dispersal strategy to manage overtourism
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Airbnb CEO Wants AI To Serve as a Better, Cheaper Hotel Front Desk

Airbnb co-founder and CEO Brian Chesky often says he doesn’t see his company as a direct competitor to the hotel industry, but he does believe his company is poised to deliver some traditional hotel amenities in ways that are better and cheaper.

HotelNewsNow (part of CoStar)
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Chatbots, Robotics & AI
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Airbnb CEO Wants AI To Serve as a Better, Cheaper Hotel Front Desk11 May 2023HotelNewsNowShort Term Rental (STR)
Airbnb CEO Wants AI To Serve as a Better, Cheaper Hotel Front Desk
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Airbnb Doesn’t Foresee Loyalty War With Expedia

Just days after Expedia Group touted record growth of its loyalty program and said it’s a long-term driver of retaining high-value guests, Airbnb CEO Brian Chesky said that type of points-based program isn’t in the cards for his company.

HotelNewsNow (part of CoStar)
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CRM & Loyalty
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Online Travel Agencies (OTA)
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Airbnb Doesn’t Foresee Loyalty War With Expedia16 February 2023HotelNewsNowShort Term Rental (STR)
Airbnb Doesn’t Foresee Loyalty War With Expedia