Report

From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot

Iconic destinations like Rome and London saw satisfaction soar, while others like Stockholm and Copenhagen slipped behind. Guest expectations kept climbing, even as review volumes dipped—making every review, and every response, more impactful than e...

TrustYou GmbH
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Revenue Management
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Travel Technology
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Markets & Performance
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Guest Experience
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From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot25 September 2025TrustYouRevenue Management
From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot
Report

THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room

Our research reveals an industry poised for transformation, with 82% of hospitality executives recognizing the game-changing potential of going beyond measuring performance by standard measures such as Revenue per Available Room (RevPAR) alone to ef...

Agilysys, Inc.
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Property Technology
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Markets & Performance
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THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room16 December 2024AgilysysRevenue Management
THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room
Report

HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates

Imagine sending a welcome message right when a guest checks in, offering a special dinner deal as they’re settling into their room, or a quick checkout reminder the night before they leave. This is what HiJiffy is proposing, using WhatsApp or SMS.

HiJiffy
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates10 April 2024HiJiffyRevenue Management
HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates
Luxury Hotel Group Outlines Road to Total Profit Optimization
Report

Luxury Hotel Group Outlines Road to Total Profit Optimization

The concept of total profit optimization has grown in significance within the hospitality industry. Not just a focus on profit margins, this approach embraces all revenue-generating areas in a hotel, including ancillary outlets. By harnessing the po...

myDigitalOffice
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Information Technology
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CRM & Loyalty
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Big Data
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Luxury Hotel Group Outlines Road to Total Profit Optimization 3 August 2023myDigitalOfficeRevenue Management
Luxury Hotel Group Outlines Road to Total Profit Optimization
The Hotel Profit Playbook: Data-driven Strategies to Move Beyond Rooms Revenue
Report

The Hotel Profit Playbook: Data-driven Strategies to Move Beyond Rooms Revenue

MDO, in collaboration with Stayntouch and Revenue Analytics, has released "The Hotel Profit Playbook: Data-Driven Strategies to Move Beyond Rooms Revenue," a special report aimed at redefining the way hoteliers approach profit management.

myDigitalOffice
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Property Technology
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Revenue Management
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Finance & Accounting
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Big Data
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The Hotel Profit Playbook: Data-driven Strategies to Move Beyond Rooms Revenue 7 June 2023myDigitalOfficeRevenue Management
The Hotel Profit Playbook: Data-driven Strategies to Move Beyond Rooms Revenue