Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems
Report

Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems

A new study by Access Hospitality - an HSMAI Europe organizational member - reveals fragmentation iscosting Europe’s hospitality sector thousands of hours, and millions in missedopportunities. The findings paint a stark picture of inefficiency:

HSMAI Region Europe
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Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems20 November 2025HSMAI EuropeInformation Technology
Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems
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“Better Borders” Could Unlock $401BN for Global Economy and Create 14MN New Jobs, Reveals WTTC and SITA

A groundbreaking new report by the World Travel & Tourism Council (WTTC) reveals that smarter border management could supercharge the global economy, adding $401BN in GDP and creating 14MN new jobs across G20, EU, and African Union nations by 2035.

World Travel & Tourism Council (WTTC)
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National & International Policy
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“Better Borders” Could Unlock $401BN for Global Economy and Create 14MN New Jobs, Reveals WTTC and SITA 6 November 2025WTTCInformation Technology
“Better Borders” Could Unlock $401BN for Global Economy and Create 14MN New Jobs, Reveals WTTC and SITA
Despite growing role for emerging technology – Brits still rely on friends and family for holiday tips reveals Amadeus research
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Despite growing role for emerging technology – Brits still rely on friends and family for holiday tips reveals Amadeus research

Travellers in the UK are rapidly turning to new sources of information, including Generative Artificial Intelligence (Gen AI) and travel influencers, when it comes to planning their next trip, according to a major new global study from transformativ...

Amadeus Hospitality
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Consumer Trends
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Despite growing role for emerging technology – Brits still rely on friends and family for holiday tips reveals Amadeus research 7 October 2025AmadeusInformation Technology
Despite growing role for emerging technology – Brits still rely on friends and family for holiday tips reveals Amadeus research
New Amadeus research reveals appetite for tech to enhance travel, skyrockets in 2025
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New Amadeus research reveals appetite for tech to enhance travel, skyrockets in 2025

For many, travel is a source of excitement and anticipation, and new global research from Amadeus reveals how travelers are looking to technology, especially AI, to enhance their journey, seeking to eliminate pain points and friction in the process.

Amadeus Hospitality
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Consumer Trends
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Chatbots, Robotics & AI
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New Amadeus research reveals appetite for tech to enhance travel, skyrockets in 2025 6 October 2025AmadeusInformation Technology
New Amadeus research reveals appetite for tech to enhance travel, skyrockets in 2025
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Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder

Nezasa, a leader in travel packaging technology for the connected trip, today announced a partnership with TrustYou, the world’s largest guest feedback platform. This collaboration seamlessly integrates TrustYou’s hotel ratings and reviews directly ...

TrustYou GmbH
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Reputation Management
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Partnerships, Mergers & Acquisitions
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Guest Experience
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Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder 9 September 2025TrustYouInformation Technology
Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder
How AI sharpens decision-making for hospitality
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How AI sharpens decision-making for hospitality

Running a hotel portfolio means being in a constant balancing act. One property might be chasing group business, another is battling seasonal dips, and a third is pushing to lift guest satisfaction scores. Decisions pile up fast, and too often leade...

Cvent Europe Ltd
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Finance
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Chatbots, Robotics & AI
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How AI sharpens decision-making for hospitality 3 September 2025Cvent Europe LtdInformation Technology
How AI sharpens decision-making for hospitality
Is your hotel’s marketing keeping up with 2025 guest expectations?
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Is your hotel’s marketing keeping up with 2025 guest expectations?

Guest behaviours are changing fast, and marketing strategies need to keep pace. At Bookboost, we wanted to see how hotels are really using their data, running campaigns, and connecting with guests today.

Bookboost
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Sales & Marketing
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Email marketing
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Digital Marketing
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Is your hotel’s marketing keeping up with 2025 guest expectations?
by Johanna Bernuy
14 August 2025BookboostInformation Technology
Is your hotel’s marketing keeping up with 2025 guest expectations?
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HiJiffy and Booking.com partner to simplify guest communications

HiJiffy and Booking.com are joining forces to provide a more streamlined and efficient communication experience between hotels and their guests. This new two-way integration enables hotels to manage and respond to guest inquiries from Booking.com di...

HiJiffy
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Online Travel Agencies (OTA)
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy and Booking.com partner to simplify guest communications 4 September 2024HiJiffyInformation Technology
HiJiffy and Booking.com partner to simplify guest communications
Luxury Hotel Group Outlines Road to Total Profit Optimization
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Luxury Hotel Group Outlines Road to Total Profit Optimization

The concept of total profit optimization has grown in significance within the hospitality industry. Not just a focus on profit margins, this approach embraces all revenue-generating areas in a hotel, including ancillary outlets. By harnessing the po...

myDigitalOffice
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Revenue Management
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CRM & Loyalty
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Big Data
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Luxury Hotel Group Outlines Road to Total Profit Optimization 3 August 2023myDigitalOfficeInformation Technology
Luxury Hotel Group Outlines Road to Total Profit Optimization