Munich - Nezasa, a leader in travel packaging technology for the connected trip, today announced a partnership with TrustYou, the world's largest guest feedback platform. This collaboration seamlessly integrates TrustYou's hotel ratings and reviews directly into Nezasa's TripBuilder platform, helping travel sellers to build client trust, validate hotel choices instantly, and increase booking conversions.

The partnership reinforces Nezasa's commitment to expand its partner ecosystem to deliver an all-in-one platform. By embedding verified review data within the travel planning workflow, Nezasa is equipping its customers with the tools to compete more effectively in the market and enhance their service efficiency.

The integration provides Nezasa customers with access to TrustYou's data, which analyzes over 140 review sources,, covering more than one million hotels. The partnership introduces a freemium model, allowing eligible Nezasa clients to access top-level hotel ratings and recommendation scores at no cost. For deeper insights, a paid plan provides full review content and sentiment analysis, which enables travel agents to move beyond scores and use detailed feedback to support their recommendations.

Our mission at Nezasa is to provide technology that creates a more efficient and profitable way to sell travel. To do that, we look to integrate with the best partners. TrustYou is the clear global leader in guest feedback, and we are proud to incorporate their trusted, comprehensive data into TripBuilder. Manuel Hilty, CEO of Nezasa

Ben Jost, CEO and Co- Founder of TrustYou, commented: Nezasa is a forward-thinking company in travel technology, and we are excited to work with them on this integration. By combining our review data with their packaging platform, TrustYou insights are more accessible, enabling travel sellers to build stronger relationships with their clients and support their growth.

The Nezasa TrustYou Integration add-on is now available and can be activated instantly for eligible customers, requiring no technical implementation. This seamless integration ensures that up-to-date, reliable review data is available directly within the UI during hotel search and itinerary creation, reinforcing Nezasa's position as a comprehensive solution for leading travel brands.

About Nezasa

Nezasa is an innovative leader in travel technology, offering a comprehensive platform that empowers companies to seamlessly manage itineraries from beginning to end. Our solutions enable businesses to craft unforgettable travel experiences, minimise manual tasks, and increase sales by tapping into diverse supply sources and expanding into new markets.

TripBuilder is an AI-powered enterprise SaaS solution that allows travel brands to plan, book, and manage post-booking operations for all types of packages, from multiday tours and multicenter trips to simple dynamic packages.

Designed with the needs of enterprise-level tour operators, online travel agencies, and DMCs in mind, the solution supports multiple business models, including B2B, B2C, and B2B2C.

TripBuilder combines the best of SaaS with AI-powered capabilities, an API-centric architecture, and an app ecosystem, all while offering world-class support.

 For more information about Nezasa's travel technology solutions, please visit our website at www.nezasa.com.

Press Enquiries:

Charlotte Lamp Davies, A Bright Approach - [email protected]

Monica Dias - VP of Marketing - [email protected]

 

About TrustYou

TrustYou is the #1 Hospitality AI platform. Since 2008, the company has supported hotels and hotel groups worldwide in turning guest feedback, customer data, and automated interactions into measurable results. The platform unifies three core products in one system:

  • Customer Experience Platform (CXP): Centralizes all reviews and surveys, applies AI-driven analysis, and automatically responds to feedback with ResponseAI. Hotels gain deeper insights into the guest experience, strengthen their online reputation, and make more informed service decisions.
  • Customer Data Platform (CDP): Consolidates all guest data into so-called Golden Profiles, integrates consent management, and enables precise audience segmentation. This powers personalized marketing campaigns, drives more direct bookings, and fosters long-term guest loyalty.
  • AI Agent: Handles 100% of inbound communication—24/7, in any language, and across all channels. The TrustYou Agent delivers instant, context-aware responses, support bookings, upselling, and free up operational teams.

With TrustYou, hotels invest in a future-ready platform that makes the Always-Reply Future a reality: better guest experiences, more direct revenue, and more efficient operations. 

Learn more at www.trustyou.com.

Alisa Kellermann
Press Contact
TrustYou

View source