Geac AnswerLink Recognized by Global Customers and Key Market Influencers

Industry and market leaders have acknowledged AnswerLink's ability to provide increasing levels of exceptional service and support to Global 2000 customers. "With support metrics that are the envy of many so-called industry leaders, Geac's commitment to customer satisfaction is unquestionable. The company's entire customer support philosophy is centered around ensuring customer satisfaction," said Sharon Ward, Vice President of Enterprise Applications, Hurwitz Group. "Through its AnswerLink offering, Geac has taken a truly proactive approach to service and support, focusing its attention on eliminating problems before they occur."

Hitachi Automotive Products (USA), Inc., a subsidiary of Hitachi America, Ltd., is one such company that has benefited from Geac's proactive customer support philosophy. Hitachi Automotive has been running Geac software since 1998. Over the past four years, AnswerLink has been instrumental in helping the company transition through product upgrades and troubleshoot existing IT problems. "I was impressed with the functionality and effectiveness of AnswerLink and have found it to be beneficial for our organization," said Robin Riley, Manager of Information Technology, Hitachi Automotive Products. "We have found Geac's comprehensive Web resource effective in helping us identify issues and proactively resolve them."

AnswerLink allows Geac users worldwide to run their core software efficiently and solve IT problems on their own, whenever and wherever they want. Specifically, AnswerLink enables E Series and M Series (host), SmartStream(R) (client/server), and System21(TM) (IBM(R) iSeries) users to look up documentation, post questions, search an extensive knowledgebase, download program fixes and service packs, and communicate with other Geac users through an easy-to-use browser interface. In 2001, AnswerLink helped address more than 59,000 cases, achieving a very high success rate in terms of case responsiveness and resolution.

"Geac's approach to total customer satisfaction is knowing and understanding our customers' business and anticipating their changing needs before they encounter a problem," said Kim Groupman, Manager, AnswerLink, Geac. "Our goal is to provide the proactive customer-focused features and self-service functionality that enable our users to work more effectively and maximize the core systems they already have in place."

AnswerLink is part of a larger suite of service and support offerings provided by Geac. Other solutions include AppCare (Geac's comprehensive application management outsourcing solution), Customer Select, Professional Services Consulting (PSO) and Education Services. All of these offerings are designed to help customers proactively seek and receive the help they need to maximize their mission-critical operational systems. Geac's worldwide support organization was honored for three consecutive years with the Software Magazine Users Choice Award for service excellence. For more information on AnswerLink and Geac's worldwide support, please call

1.800.808.3327, option 6 or visit Geac online at .

Geac Enterprise Solutions(TM) Americas, a division of Geac Computer Corporation Limited, offers a wide variety of feature-rich ERP software applications with Web-enabled extensions that allow users to not only maximize their existing technologies, but also take advantage of today's eBusiness opportunities. Our client/server (SmartStream(R) and TotalHR(TM)), eserver(R) z900 and S/390 (E Series and M Series) and IBM(R) iSeries (System21(TM) and System21 Style(TM)) product suites are quick to implement with a depth of functionality that is unmatched within the industry.

With almost 40 years of experience as a software developer, Geac Enterprise Solutions product suites enable organizations within key vertical markets to streamline business processes throughout their enterprises, and across multiple platforms. More importantly, Geac Enterprise Solutions adds value to its core software applications by surrounding them with complementary solutions and people who understand the industry - both its mission-critical and eCommerce requirements. Additional information about Geac Enterprise Solutions (Americas) is available at .

Geac Computer Corporation Limited (TSX: GAC) headquartered in Markham, Canada, is a global provider of mission-critical software and systems solutions. Geac solutions include cross-industry enterprise business applications for financial administration and human resources functions, and enterprise resource planning applications for manufacturing, distribution and supply chain management. Geac also provides industry applications to the real estate, restaurant, property and construction marketplaces, as well as a wide range of applications for libraries, government administration and public safety agencies. Further information is available at www.geac.com or through e-mail at [email protected]

This press release contains forward-looking statements based on current expectations. These forward-looking statements entail various risks and uncertainties that could cause actual results to differ materially from those reflected in these forward-looking statements. Risks and uncertainties about the Company's business are more fully discussed in Management Discussion and Analysis published in the Company's annual report.