Cendant Reports Record Operating Results for the Third Quarter of 2003, Exceeding Projections

NEW YORK, Cendant Corporation CD today reported third quarter 2003 EPS from Continuing Operations of $0.47, versus $0.24 in third quarter 2002, an increase of 96%. This result exceeded the Company's prior projection of $0.44 - $0.45.

  • 3Q 2003 EPS From Continuing Operations Increased 96% to $0.47 Versus $0.24 in 3Q 2002
  • 3Q 2003 Net Cash Provided by Operating Activities Increased to $1.06 Billion Versus $1.05 Billion in 3Q 2002
  • 3Q 2003 Free Cash Flow Increased 94% to $1.0 Billion Versus $0.5 Billion in 3Q 2002
  • 2003 EPS From Continuing Operations Projection Raised to $1.40 - $1.41

As a result of the better than expected third quarter results, the Company raised its EPS from Continuing Operations projection for full year 2003 to $1.40 - $1.41 from its prior projection of $1.37 - $1.39, an increase of approximately 40% versus the prior year. The Company also forecasts 2003 Net Cash Provided by Operating Activities exceeding $5 billion and Free Cash Flow approaching $2.5 billion. These projections reflect prolonged strength in the residential real estate market and modestly improving travel activity, balanced by lower mortgage refinancing volumes and the challenges of the current economic environment.

Cendant's Chairman, Chief Executive Officer and President, Henry R. Silverman, stated: "During the third quarter, residential real estate sales and mortgage volumes continued to show robust year over year growth, and leisure travel trends continued to firm, enabling us to exceed our projections for the quarter. Despite a challenging environment, our diversified portfolio on the whole generated organic growth.

"In 2004, we expect that continued strong results from our real estate franchise and brokerage businesses, improving travel trends, and the successful completion of the integration of the principal car and truck rental operations of Budget Group, Inc. will more than offset the likely decline in mortgage refinancing from which Cendant has benefited in 2003. We continue to expect that the Company will generate in excess of $2 billion of Free Cash Flow per year for the foreseeable future. We intend to deploy our cash primarily to reduce corporate debt and repurchase common stock and, as previously announced, in first quarter 2004, we intend to begin paying a quarterly cash dividend on our common shares."

Third Quarter Achievements

The Company made considerable progress towards its cash flow generation, debt reduction and share repurchase goals during the quarter:

  • Generated Net Cash Provided by Operating Activities of approximately 1.06 billion and Free Cash Flow of approximately $1.0 billion due to avorable operating results and, in part, to the timing of cash inflows nd a tax refund advance of $175 million, which will be partially ffset in fourth quarter 2003 by tax payments. See Table 7 for a escription of Free Cash Flow and a reconciliation to Net Cash Provided y Operating Activities.
  • Reduced corporate debt net of cash on the balance sheet by 878 million, including the prepayment of our $375 million mandatorily edeemable debt securities at par. Corporate debt excludes Debt under anagement and Mortgage Programs. See Table 5 for more detailed information.
  • Utilized $249 million of cash for the repurchase of common stock.

In addition:

  • The Company's Board of Directors authorized an additional $500 million, plus proceeds from stock option exercises, for the repurchase of common stock.
  • The Company completed its analysis with respect to Trilegiant Corporation and Bishop's Gate Residential Mortgage Trust pursuant to FASB Interpretation No. 46, and consolidated those entities effective July 1, 2003. As previously disclosed, the consolidation of Trilegiant resulted in a non-cash charge of $293 million, to reflect the cumulative effect of accounting change in third quarter 2003, which had no impact on cash flow or income from continuing operations or the related per share amounts.

Third Quarter 2003 Results of Reportable Operating Segments

The following discussion of operating results focuses on revenue and EBITDA for each of our reportable operating segments. EBITDA is defined as earnings from continuing operations before non-program related depreciation and amortization, non-program related interest, amortization of pendings and listings, income taxes and minority interest. EBITDA is the measure that we use to evaluate performance in each of our reportable operating segments in accordance with generally accepted accounting principles. Revenue and EBITDA are expressed in millions. See Table 8 for details on the organic growth of our reportable operating segments for third quarter 2003.

Real Estate Services - (Consisting of the Company's real estate franchise brands, brokerage operations, mortgage services, settlement services and relocation services)

                2003        2002   %change
    Revenue    $1,998     $1,331      50%
    EBITDA     $436          $59     639%

Revenue and EBITDA increased due to strong organic growth in substantially all of our real estate businesses. In particular, we generated growth in our mortgage business as a result of an increase of 107% in mortgage loan production revenue and the absence of the $275 million mortgage servicing rights asset write-down recorded in third quarter 2002. Real estate franchise royalty and marketing fund revenues increased 18%, primarily due to a 10% increase in home sale transactions and a 12% increase in average price, and revenue generated by our NRT real estate brokerage business increased 18% organically, primarily due to increases in home sale transactions and average price. Acquisitions by NRT subsequent to second quarter 2002 and increased volumes of settlement services also contributed to the quarter-over-quarter increase in revenue and EBITDA.

Hospitality - (Consisting of the Company's nine franchised lodging brands, timeshare exchange and timeshare sales and marketing, and vacation rental businesses)

                2003        2002   %change
    Revenue     $696        $671      4%
    EBITDA      $189        $204     (7%)

Revenue and EBITDA were positively impacted by 10% growth in timeshare sales revenue and 7% growth in RCI timeshare subscription and exchange revenue. As previously announced, the principal securitization structure for our timeshare receivables was amended in third quarter 2003, which resulted in our consolidation of that structure and, in turn, increased the transparency of our operating results. Subsequent to consolidation, we no longer recognize gains upon the securitization of timeshare receivables, which had a negative impact on EBITDA for third quarter 2003. EBITDA also declined due to higher product costs on developed timeshare inventory and an increased investment in timeshare marketing, which should generate incremental revenues and EBITDA in future periods. EBITDA was reduced by approximately $30 million due to these three factors; however, in fourth quarter 2003, we expect Hospitality operating results to exceed the prior year period's levels.

Travel Distribution - (Consisting of electronic global distribution services for the travel industry and on-line and off-line travel agency services)

                2003        2002   %change
    Revenue     $424        $432     (2%)
    EBITDA      $119        $129     (8%)

Revenue and EBITDA were negatively impacted by decreased international travel volumes, including a 3% reduction in Galileo air travel booking fees. In addition, Trip Network, Inc., which operates the on-line travel business of Cheap Tickets and was acquired in March 2003, contributed incremental revenue but negatively affected EBITDA. The global travel industry continued to be subjected to negative economic pressures and geopolitical concerns; however, successful cost reduction efforts have mitigated the EBITDA impact from reduced travel demand.

Vehicle Services - (Consisting of vehicle rental, vehicle management services and fleet card services)

                2003        2002   %change
    Revenue   $1,574      $1,085     45%
    EBITDA      $187        $143     31%

Revenue and EBITDA increased due to the acquisition of the principal car and truck rental operations of Budget Group, Inc. in fourth quarter 2002 and due to organic growth in Wright Express' fuel card management business. Lower domestic car rental volume at Avis was partially offset by a 2% increase in car rental pricing. The integration of Budget, which represents a significant growth opportunity in 2004, is proceeding according to plan.

Financial Services - (Consisting of individual membership products, insurance-related services, financial services enhancement products and tax preparation services)

                2003        2002   %change
    Revenue     $370        $322      15%
    EBITDA       $62        $122     (49%)

Revenue increased primarily due to the consolidation of Trilegiant on July 1, 2003 pursuant to FASB Interpretation No. 46; however, there was minimal impact on EBITDA. Revenue and EBITDA were reduced, as expected, by the continued attrition of the base of members that we retained at the time of the 2001 outsourcing of our membership business to Trilegiant. The effect on EBITDA was partially mitigated by a net reduction in expenses from servicing fewer members. In addition, revenue and EBITDA were positively impacted by growth in our insurance-wholesale businesses and negatively impacted by the timing of revenue at Jackson Hewitt, our tax preparation business, and by restructuring costs at Cims, our international membership business, during third quarter 2003, which will benefit operating results in future periods. Although the year-over-year EBITDA comparisons for Financial Services have been negative throughout much of 2003, we expect the EBITDA of this division in 2004 to exceed 2003 levels.

Other Items

  • As of September 30, 2003, the Company had approximately $1.0 billion of cash and cash equivalents and approximately $6.3 billion of corporate debt outstanding, including $863 million of mandatorily convertible Upper DECS securities.
  • As of September 30, 2003, the Company's $2.9 billion credit facility was supporting $1.2 billion in letters of credit used primarily as credit enhancement for our debt under management and mortgage programs. The Company had $1.7 billion of availability for use as of September 30, 2003.
  • As of September 30, 2003, the Company's net debt to total capitalization ratio was 34.6%, versus 41.9% as of December 31, 2002 (see calculation on Table 5). The Company's interest coverage ratio was 13 to 1 for third quarter 2003 (see calculation on Table 1).
  • Weighted average common shares outstanding, including dilutive securities, used to calculate EPS was 1.039 billion for third quarter 2003, versus 1.058 billion for third quarter 2002.

2003 Outlook - The Company projects the following EPS from Continuing Operations for the remainder of 2003:

                  Fourth         Full
                 Quarter         Year
    2003          $0.27      $1.40 - 1.41(a)
    2002          $0.24             $1.01(b)

    (a) The projected result is presented as a range to reflect the potential
        variance from rounding the quarterly amounts.
    (b) Reflects the reclassification of extraordinary losses on the early
        extinguishments of debt ($0.03 for full year) to continuing operations
        in accordance with the adoption of a new accounting pronouncement
        under generally accepted accounting principles effective January 1,
        2003.

The comparability of the Company's earnings from 2002 to 2003 is impacted by the acquisitions of NRT in April 2002, Trendwest in May 2002, and Budget's car and truck rental operations in November 2002; the mortgage servicing rights asset write-down in third quarter 2002; the securities litigation charge recorded in fourth quarter 2002; the debt extinguishment costs incurred in second quarter 2002 and first quarter 2003, which are partially mitigated by reduced interest expense in subsequent quarters; the gain on sale of our equity investment in Entertainment Publications, Inc. in first quarter 2003; and the consolidation of Trilegiant on July 1, 2003.

The Company also announced the following detailed financial projections for full year 2003 (in millions):

                                             Full Year 2002    Full Year 2003
                                                     Actual         Projected
    Revenue
    Real Estate Services                          $4,687      $6,550 - 6,650
    Hospitality                                    2,180       2,500 - 2,550
    Travel Distribution                            1,695       1,650 - 1,700
    Vehicle Services                               4,175       5,650 - 5,750
    Financial Services                             1,325       1,375 - 1,400
    Total Reportable Operating Segments          $14,062    $17,775 - 18,000
    Corporate and Other                               26             50 - 75
    Total Revenue                                $14,088    $17,825 - 18,075
    EBITDA
    Real Estate Services                            $832      $1,250 - 1,275
    Hospitality                                      625           635 - 660
    Travel Distribution                              526           450 - 475
    Vehicle Services                                 408           450 - 475
    Financial Services                               450           350 - 375
    Total Reportable Operating Segments           $2,841      $3,185 - 3,210
    Corporate and Other                             (198)           (75 - 50)
    Depreciation and amortization(a)                (466)         (535 - 520)
    Amortization of pendings/listings               (256)           (20 - 15)
    Interest expense, net (b)                       (304)         (375 - 365)
    Pretax income                                 $1,617      $2,180 - 2,260
    Provision for income taxes                      (544)         (725 - 755)
    Minority interest                                (22)           (25 - 20)
    Income from continuing operations             $1,051      $1,430 - 1,485
    Diluted weighted average shares
     outstanding (c)                               1,043       1,041 - 1,038

     *  Projections do not total because we do not expect the actual results
        of all segments to be at the lowest or highest end of any projected
        range simultaneously.
     *  The effective tax rate is expected to be 33.3% in 2003.
    (a) Depreciation and amortization excludes amounts related to our assets
        under management and mortgage programs, and interest expense excludes
        amounts related to our debt under management and mortgage programs,
        both of which are already reflected in EBITDA.
    (b) 2002 interest expense includes $42 million of losses on the early
        extinguishment of debt in connection with the adoption of a new
        accounting pronouncement under generally accepted accounting
        principles effective January 1, 2003, which required the
        reclassification of such losses from extraordinary items to continuing
        operations.  2003 interest expense includes $58 million of losses on
        the early extinguishment of debt.
    (c) Diluted weighted average shares outstanding forecasted for 2003
        reflect the full-year impact of the Trendwest and NRT acquisitions,
        which were completed in 2002 for stock, offset by actual and
        anticipated common stock repurchases.

Investor Conference Call

Cendant will host a conference call to discuss the third quarter results on Tuesday, October 21, 2003, at 11:00 a.m. (EDT). Investors may access the call live at www.cendant.com or by dialing (719) 457-2679. A web replay will be available at www.cendant.com following the call. A telephone replay will be available from 2:00 p.m. (EDT) on October 21, 2003 until 8:00 p.m. (EST) on October 28, 2003 at (719) 457-0820, access code: 582271.

Cendant Corporation is primarily a provider of travel and residential real estate services. With approximately 90,000 employees, New York City-based Cendant provides these services to businesses and consumers in over 100 countries.

More information about Cendant, its companies, brands and current SEC filings may be obtained by visiting the Company's Web site at www.cendant.com or by calling 877-4-INFOCD (877-446-3623).

Statements about future results made in this release, including the projections, and the statements attached hereto constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on current expectations and the current economic environment. The Company cautions that these statements are not guarantees of future performance. Actual results may differ materially from those expressed or implied in the forward-looking statements. Important assumptions and other important factors that could cause actual results to differ materially from those in the forward-looking statements are specified in Cendant's Form 10-Q for the period ended June 30, 2003.

Such forward-looking statements include projections. Such projections were not prepared in accordance with published guidelines of the American Institute of Certified Public Accountants or the SEC regarding projections and forecasts, nor have such projections been audited, examined or otherwise reviewed by independent auditors of Cendant or its affiliates. In addition, such projections are based upon many estimates and are inherently subject to significant economic, competitive and other uncertainties and contingencies, including but not limited to the impact of war, terrorism or pandemics, which are beyond the control of management of Cendant and its affiliates. Accordingly, actual results may be materially higher or lower than those projected. The inclusion of such projections herein should not be regarded as a representation by Cendant or its affiliates that the projections will prove to be correct.

This release includes certain non-GAAP financial measures as defined under SEC rules. As required by SEC rules, we have provided a reconciliation of those measures to the most directly comparable GAAP measures, which is contained in the tables to this release and on our web site at www.cendant.com.

                                                                      Table 1

                       Cendant Corporation and Subsidiaries
                                SUMMARY DATA SHEET
                   (Dollars in millions, except per share data)

                                                      2003      2002   %Change
    Income Statement Items for Third Quarter
        Net Revenues                                 $5,062     $3,839     32%
        Pretax Income (A)                               738        379     95%
        Income from Continuing Operations               486        250     94%
        EPS from Continuing Operations (diluted)       0.47       0.24     96%

    Balance Sheet Items as of September 30, 2003
     and December 31, 2002
        Total Corporate Debt (Excluding Upper DECS)  $5,419     $5,976
        Cash and Cash Equivalents                     1,004        126
        Total Stockholders' Equity                    9,955      9,315
        Net Debt to Total Capitalization Ratio        34.6%      41.9%

    Cash Flow Items for Third Quarter
        Net Cash Provided by Operating Activities    $1,061     $1,047
        Free Cash Flow  (B)                           1,019        524
        Net Cash Provided by (Used in) Management
         and Mortgage Program Activities (C)             48        (61)
        Payments Made for Current Period
         Acquisitions, Net of Cash Acquired             (36)      (324)
        Net Debt Repayments                            (444)      (336)
        Net Repurchases of Common Stock                (128)       (64)

    Interest Coverage Ratios for Third Quarter
        Total EBITDA                                   $951       $617
        Non-program related Interest Expense, net        75         68

        Interest Coverage                           13 to 1     9 to 1


    Reportable Operating Segment Results
                                       Third Quarter         % Change
    Net Revenues                    2003       2002   As Reported  Organic (D)
    Real Estate Services           $1,998     $1,331       50%       45%
    Hospitality                       696        671        4%        5%
    Travel Distribution               424        432       (2%)      (6%)
    Vehicle Services                1,574      1,085       45%        
    Financial Services                370        322       15%      (21%)
       Total Reportable Segments    5,062      3,841       32%       14%
    Corporate and Other                --         (2)        *
       Total Company               $5,062     $3,839       32%

    EBITDA
    Real Estate Services             $436        $59      639%      629%
    Hospitality                       189        204       (7%)      (8%)
    Travel Distribution               119        129       (8%)      (2%)
    Vehicle Services                  187        143       31%        
    Financial Services                 62        122      (49%)     (50%)
       Total Reportable Segments      993        657       51%       48%
    Corporate and Other (E)           (42)       (40)
       Total Company                  951        617
    Less Non-program related
          depreciation and
          amortization                129        121
         Non-program related
          interest expense, net        75         68
        Early extinguishment of debt    4          4
        Amortization of pendings and
         listings                       5         45
    Pretax Income (A)                $738       $379       95%

    *   Not meaningful.
    (A) Referred to as "Income before income taxes and minority interest" on
        the Consolidated Condensed Statements of Income presented on Table 2.
    (B) See Table 7 for the underlying calculations and reconciliations.
    (C) Included as a component of Free Cash Flow.  This amount represents the
        net cash flows from the operating, investing and financing activities
        of management and mortgage programs.
    (D) See Table 8 for underlying calculations.
    (E) Principally reflects unallocated corporate overhead.


                                                                      Table 2
                      Cendant Corporation and Subsidiaries
                   CONSOLIDATED CONDENSED STATEMENTS OF INCOME
                      (In millions, except per share data)

                                         Three Months Ended Nine Months Ended
                                             September 30,     September 30,
                                            2003     2002     2003     2002
    Revenues
       Service fees and membership
        related, net                       $3,516   $2,799   $9,476   $7,299
       Vehicle-related                      1,538    1,034    4,211    2,905
       Other                                    8        6       49       34
    Net revenues                            5,062    3,839   13,736   10,238

    Expenses
       Operating                            2,596    2,008    7,010    4,701
       Vehicle depreciation, lease
        charges and interest, net             651      523    1,865    1,532
       Marketing and reservation              491      379    1,312    1,059
       General and administrative             358      301    1,038      876
       Non-program related depreciation
        and amortization                      129      121      387      337
       Non-program related interest, net:
           Interest expense, net               75       68      234      194
           Early extinguishment of debt         4        4       58       42
       Acquisition and integration
        related costs:
           Amortization of pendings and
            listings                            5       45       12      239
           Other                               15       11       30       24
    Total expenses                          4,324    3,460   11,946    9,004

    Income before income taxes and
     minority interest                        738      379    1,790    1,234
    Provision for income taxes                248      121      596      414
    Minority interest, net of tax               4        8       17       16
    Income from continuing operations         486      250    1,177      804
    Income from discontinued operations,
     net of tax                                --       --       --       51
    Loss on disposal of discontinued
     operations, net of tax                    --       --       --     (256)
    Income before cumulative effect of
     accounting change                        486      250    1,177      599
    Cumulative effect of accounting
     change, net of tax                      (293)      --     (293)      
    Net income                               $193     $250     $884     $599

    Earnings per share
       Basic
         Income from continuing
          operations                        $0.48    $0.24    $1.15    $0.79
         Cumulative effect of accounting
          change                            (0.29)      --    (0.28)      
         Net income                          0.19     0.24     0.87     0.59

       Diluted
         Income from continuing
          operations                        $0.47    $0.24    $1.13    $0.77
         Cumulative effect of accounting
          change                            (0.28)      --    (0.28)      
         Net income                          0.19     0.24     0.85     0.58

    Weighted average shares
       Basic                                1,013    1,039    1,019    1,014
       Diluted                              1,039    1,058    1,039    1,043


                                                                      Table 3
                         Cendant Corporation and Affiliates
                          SEGMENT REVENUE DRIVER ANALYSIS
                           (Revenue dollars in thousands)

                                                     Third Quarter
                                                 2003          2002    %Change
    REAL ESTATE SERVICES SEGMENT

      Real Estate Franchise
          Closed Sides - Domestic               620,567       562,645     10%
          Average Price                        $220,748      $197,645     12%
          Royalty and Marketing Revenue(A)     $213,310      $180,614     18%
          Total Revenue                        $222,410      $187,639     19%

      Real Estate Brokerage
          Net Revenue from Real Estate
           Transactions (B)                  $1,240,620    $1,005,057     23%
          Other Revenue                         $11,054        $9,610     15%
          Total Revenue                      $1,251,674    $1,014,667     23%

      Relocation
          Service Based Revenue
           (Referrals, Outsourcing, etc.)       $81,657       $78,710      4%
          Asset Based Revenue (Home Sale
           Closings and Financial Income)       $37,562       $38,642     (3%)
          Total Revenue                        $119,219      $117,352      2%

      Mortgage
          Production Loans Closed to be
           Securitized (millions)               $21,121        $9,870    114%
          Other Production Loans Closed
           (millions)                            $6,473        $5,149     26%
          Production Loans Sold (millions)      $19,228        $9,156    110%
          Average Servicing Loan Portfolio
           (millions)                          $125,244      $108,333     16%
          Production Revenue                   $428,206      $207,209    107%
          Gross Recurring Servicing
           Revenue                             $112,096      $103,173      9%
          Amortization and Impairment of
           Mortgage Servicing Rights (C)      $(282,285)    $(420,781)     *
          Hedging Activity for Mortgage
           Servicing Rights                     $18,295       $25,460      *
          Other Servicing Revenue (D)           $(1,064)       $3,433      *
          Total Revenue (C)                    $275,248      $(81,506)     *

      Settlement Services
          Title and Appraisal Units             156,401       120,464     30%
          Total Revenue                        $131,396       $93,299     41%

    HOSPITALITY SEGMENT

      Lodging
          RevPAR                                 $30.97        $29.99      3%
          Weighted Average Rooms Available      485,491       517,903     (6%)
          Royalty, Marketing and
           Reservation Revenue                 $108,828      $112,981     (4%)
          Total Revenue                        $123,124      $128,175     (4%)

      RCI (E)
          Average Subscriptions               2,954,236     2,884,272      2%
          Average Subscription Fee               $58.63        $57.68      2%
          Subscription Revenue                  $43,305       $41,588      4%
          Timeshare Exchanges                   445,922       459,864     (3%)
          Average Exchange Fee                  $160.65       $144.02     12%
          Exchange Fee Revenue                  $71,638       $66,228      8%
          Total Revenue                        $146,179      $148,187     (1%)

      Fairfield Resorts
          Tours                                 164,880       150,057     10%
          Total Revenue                        $237,807      $230,761      3%

      Trendwest Resorts
          Tours                                 109,863       105,005      5%
          Total Revenue                        $157,663      $141,834     11%

      Vacation Rental Group
          Cottage Weeks Sold                    132,148       130,178      2%
          Total Revenue (F)                     $31,807       $22,658     40%

     *  Not meaningful.
    (A) Includes intercompany royalties paid by Real Estate Brokerage.
    (B) Net of intercompany royalties paid to Real Estate Franchise.
    (C) The 2002 amounts includes $275 million of impairment related to
        reductions in interest rates and accelerations in loan repayments, as
        well as an update to the Company's loan prepayment model, all of which
        occurred during third quarter 2002.  There was no impairment recorded
        in third quarter 2003.
    (D) Includes net interest expense of $16 million for both 2003 and 2002.
    (E) Includes weeks and points members.
    (F) The 2003 amount includes the revenue of a company acquired in October
        2002.  Accordingly, third quarter 2002 revenue is not comparable to
        the current period amount.


                      Cendant Corporation and Affiliates
                       SEGMENT REVENUE DRIVER ANALYSIS
                        (Revenue dollars in thousands)

                                                     Third Quarter
                                              2003         2002     % Change
    TRAVEL DISTRIBUTION SEGMENT

          Galileo Domestic Booking Volume
           (000's)
              Air (A)                           20,578       20,382       1%
              Car/Hotel                          4,487        4,491       
          Galileo International Booking
           Volume (000's)
              Air (A)                           42,428       44,262      (4%)
              Car/Hotel                          1,286        1,237       4%
          Galileo Worldwide Booking Volume
           (000's)
              Air (A)                           63,006       64,644      (3%)
              Car/Hotel                          5,773        5,728       1%
          Galileo Revenue                     $379,277     $395,485      (4%)
          Travel Services On-line Gross
           Bookings (000's)                   $288,252     $223,871      29%
          Travel Services Off-line Gross
           Bookings (000's)                   $128,539     $116,527      10%
          Total Revenue (B)                   $423,968     $432,080      (2%)

    VEHICLE SERVICES SEGMENT

      Avis
          Rental Days (000's)                   15,784       16,619      (5%)
          Time and Mileage Revenue per Day      $41.21       $40.21       2%
          Average Length of Rental (stated
           in Days)                               3.77         3.94      (4%)
          Total Revenue                       $705,475     $715,191      (1%)

      Budget (C)
          Car Rental Days (000's)                8,380        8,193       2%
          Time and Mileage Revenue per Day      $35.06       $35.09       
          Average Length of Rental (stated
           in Days)                               4.50         4.51       
          Car Rental Revenue                  $330,035      (D)
          Truck Rental Revenue                $162,364      (D)
          Total Revenue                       $492,399      (D)

      Vehicle Management and Fuel Card
       Services
          Average Fleet (Leased)               313,858      318,725      (2%)
          Average Number of Cards (000's)        3,833        3,657       5%
          Service Based Revenue                $58,824      $50,103      17%
          Asset Based Revenue                 $317,282     $319,578      (1%)
          Total Revenue                       $376,106     $369,681       2%

    FINANCIAL SERVICES SEGMENT

          Insurance/Wholesale-related
           Revenue                            $155,472     $134,653      15%
          Individual Membership
           Revenue (E) (F)                    $203,178     $155,561       *
          Trilegiant Royalty Paid to
           Cendant (G)                         $11,829       $2,829       *
          Total Revenue (F)                   $369,965     $322,109       *

    *   Not meaningful.
    (A) The 2002 amounts have been revised to reflect segments on a basis
        consistent with 2003 and with industry standards.
    (B) The 2003 amount includes the revenues of businesses acquired during or
        subsequent to the third quarter of 2002.  Accordingly, third quarter
        2002 revenue is not comparable to the current period amount.
    (C) The methodology for calculating Budget's revenue drivers currently
        differs from the methodology used for the Avis business as Budget has
        not yet been integrated onto our system.  Due to the methodology
        difference, Budget's length of rental will be longer than Avis' based
        on a rental of the same duration and, accordingly, Budget's time and
        mileage per day will be lower than Avis' for the same rental.  The
        integration is expected to occur by the end of second quarter 2004.
    (D) The operations of this business were acquired subsequent to the third
        quarter of 2002.
    (E) Includes membership fee revenues that the Company continues to collect
        from the members that existed as of July 2001, as well as membership
        fee revenues (including the royalty paid to Cendant) generated from
        Trilegiant's members.
    (F) As of July 1, 2003, Cendant began consolidating the results of
        Trilegiant pursuant to a new accounting standard.  Accordingly, third
        quarter 2002 revenues are not comparable to the current period
        amounts.
    (G) Reflects only Cendant's royalty received from Trilegiant on revenues
        generated by Trilegiant's members (those who joined the clubs and
        programs subsequent to July 2001).  As the Company now consolidates
        Trilegiant (as of July 1, 2003), this royalty is eliminated in
        consolidation.


                                                                      Table 4
                     Cendant Corporation and Subsidiaries
                    CONSOLIDATED CONDENSED BALANCE SHEETS
                                (In billions)

                                                   As of             As of
                                               September 30,      December 31,
                                                    2003              2002
    Assets
    Current assets:
       Cash and cash equivalents                    $1.0              $0.1
       Other current assets                          3.2               3.3
    Total current assets                             4.2               3.4

    Property and equipment, net                      1.7               1.8
    Goodwill, net                                   10.9              10.7
    Other non-current assets                         4.3               4.9
    Total assets exclusive of assets
     under programs                                 21.1              20.8

    Assets under management and mortgage programs   20.0              15.1

    Total assets                                   $41.1             $35.9

    Liabilities and stockholders' equity
    Current liabilities:
       Current portion of long-term debt            $0.7               $
       Other current liabilities                     5.3               5.0
    Total current liabilities                        6.0               5.0

    Long-term debt, excluding Upper DECS             4.7               5.6
    Upper DECS                                       0.9               0.9
    Other non-current liabilities                    1.2               0.9
    Total liabilities exclusive of
     liabilities under programs                     12.8              12.4

    Liabilities under management and
     mortgage programs                              18.3              13.8

    Mandatorily redeemable preferred
     interest in a subsidiary                         --               0.4

    Total stockholders' equity                      10.0               9.3

    Total liabilities and stockholders' equity     $41.1             $35.9


                                                                       Table 5
                     Cendant Corporation and Subsidiaries
                        SCHEDULE OF CORPORATE DEBT (A)
                                (In millions)

    Earliest
    Mandatory                                 September   June  March December
    Redemption Maturity                            30,     30,     31,     31,
    Date       Date                               2003    2003    2003    2002
                       Net Debt
    December December
      2003     2003   7-3/4% notes                $229    $229    $229    $966
                      Zero coupon senior
    February February  convertible contingent
      2004     2021    notes (B)                   428     425     422     420
    May 2004 May 2021 Zero coupon
                       convertible
                       debentures (C)                7       7     401     857

    November November 3-7/8% convertible
      2004     2011   senior debentures (D)        804     804     804   1,200
     August   August
      2006     2006   6-7/8% notes                 849     849     849     849
    January  January
      2008     2008   6-1/4% notes                 796     796     796      
    May 2009 May 2009 11% senior
                       subordinated notes          337     398     435     530
     March    March
      2010     2010   6-1/4% notes                 348     348     348      
    January  January
      2013     2013   7-3/8% notes               1,190   1,190   1,189      
     March    March
      2015     2015   7-1/8% notes                 250     250     250      
             December
               2005   Revolver borrowings           --      --      --     600
                      Net hedging gains (E)         80     163      81      89
                      Other                        101      86      88      90
                                                 5,419   5,545   5,892   5,601
                     Plus:  Mandatorily
                      redeemable preferred
                      interest                      --     375     375     375
                     Total corporate debt,
                      excluding Upper DECS       5,419   5,920   6,267   5,976
                     Less:  Cash and cash
                      equivalents                1,004     627     580     126
                                                 4,415   5,293   5,687   5,850
                     Plus:  Upper DECS             863     863     863     863
                     Net Debt                   $5,278  $6,156  $6,550  $6,713

                     Total Capitalization
                      Total Stockholders'
                       Equity                   $9,955  $9,776  $9,529  $9,315
                      Net Debt (per above)       5,278   6,156   6,550   6,713
                     Total Capitalization      $15,233 $15,932 $16,079 $16,028

                     Net Debt to Total
                      Capitalization Ratio       34.6%   38.6%   40.7%   41.9%

    (A) Amounts presented herein exclude debt under management and mortgage
        programs.
    (B) Each $1,000 principal amount is convertible into 33.4 shares of CD
        common stock during the fourth quarter of 2003 if the average price of
        CD common stock exceeds $21.45 during the stipulated measurement
        periods.  The average price of CD common stock at which the notes are
        convertible increases on a quarterly basis by a stipulated percentage.
        Redeemable by the Company after February 13, 2004.  Holders may
        require the Company to repurchase the notes on February 13, 2004, 2009
        and 2014.  Issued at a discount resulting in a yield-to-maturity of
        2.5%.
    (C) Each $1,000 principal amount is convertible into 39.08 shares of CD
        common stock if the average price of CD common stock exceeds $28.15
        during the stipulated measurement periods.  Redeemable by the Company
        after May 4, 2004.  Holders may require the Company to repurchase the
        debentures on May 4, 2004, 2006, 2008, 2011 and 2016.  The 2003 year
        to date redemptions eliminated approximately 33 million shares of
        potential dilution.
    (D) Each $1,000 principal amount is convertible into 41.58 shares of CD
        common stock during 2003 if the average price of CD common stock
        exceeds $28.59 during the stipulated measurement periods.  The average
        price of CD common stock at which the debentures are convertible
        decreases annually by a stipulated percentage.  Redeemable by the
        Company after November 27, 2004.  Holders may require the Company to
        repurchase the debentures on November 27, 2004 and 2008.  The 2003
        year to date repurchases eliminated approximately 16 million shares of
        potential dilution.
    (E) As of September 30, 2003, represents $213 million of realized gains
        resulting from fair value hedges that will be amortized by the Company
        to reduce future interest expense, partially offset by $133 million of
        mark to market adjustments on current fair value interest rate hedges.



                                                                    Table 6

                     Cendant Corporation and Subsidiaries
                CONSOLIDATED CONDENSED STATEMENTS OF CASH FLOWS
                                 (In millions)

                                           Three Months    Nine Months
                                              Ended            Ended
                                          September 30,    September 30,
                                           2003    2002    2003     2002
    Operating Activities
    Net cash provided by (used in)
     operating activities exclusive of
     management
      and mortgage programs               $1,048    $680   $2,366  $(1,595)
    Net cash provided by operating
     activities of management
      and mortgage programs                   13     367    1,059    1,958
    Net Cash Provided by Operating
     Activities                            1,061   1,047    3,425      363

    Investing Activities
    Property and equipment additions        (111)    (96)    (309)    (235)
    Net assets acquired, net of cash
     acquired, and acquisition-related
     payments                                (99)   (392)    (234)  (1,015)
    Proceeds from stockholder litigation
     settlement trust                         --      --       --    1,410
    Proceeds from disposition of
     business, net of transaction-related
     payments                                 --     (25)      --    1,175
    Proceeds received on asset sales          34       6      120        9
    Other, net                                19      (9)      88      (33)
    Net cash provided by (used in)
     investing activities exclusive of
     management
      and mortgage programs                 (157)   (516)    (335)   1,311

    Management and mortgage programs:
      Net investment in vehicles            (251)   (674)  (1,821)  (1,854)
      Net timeshare receivables and
       inventory                             160      (1)     127      (85)
      Net relocation receivables              36     (25)     (56)      40
      Net mortgage servicing rights,
       related derivatives and mortgage
       backed securities                    (600)     (1)    (519)    (413)
                                            (655)   (701)  (2,269)  (2,312)

    Net Cash Used in Investing Activities   (812) (1,217)  (2,604)  (1,001)

    Financing Activities
    Proceeds from borrowings                  --      --    2,588        3
    Principal payments on borrowings        (444)   (336)  (3,215)  (1,462)
    Issuances of common stock                121       6      247      102
    Repurchases of common stock             (249)    (70)    (710)    (197)
    Other, net                                --     (12)     (86)     (30)
    Net cash used in financing activities
     exclusive of management
      and mortgage programs                 (572)   (412)  (1,176)  (1,584)

    Management and mortgage programs:
      Proceeds from borrowings             8,945   2,070   22,570    9,425
      Principal payments on borrowings    (8,216) (2,025) (21,041)  (9,212)
      Net change in short-term borrowings    (38)    230     (276)     194
      Other                                   (1)     (2)     (10)      (8)
                                             690     273    1,243      399

    Net Cash Provided by (Used in)
     Financing Activities                    118    (139)      67   (1,185)

    Effect of changes in exchange rates
     on cash and cash equivalents             10      28      (10)      12
    Cash provided by discontinued
     operations                               --      --       --       74
    Net increase (decrease) in cash and
     cash equivalents                        377    (281)     878   (1,737)
    Cash and cash equivalents, beginning
     of period                               627     486      126    1,942
    Cash and cash equivalents, end of
     period                               $1,004    $205   $1,004     $205



                                                                     Table 7

                     Cendant Corporation and Subsidiaries
                  CONSOLIDATED SCHEDULES OF FREE CASH FLOWS
                                (In millions)

     Free Cash Flow is useful to management and the Company's investors in
     measuring the cash generated by the Company that is available to be used
     to repurchase stock, repay debt obligations, pay dividends and invest in
     future growth through new business development activities or
     acquisitions.  Free Cash Flow should not be construed as a substitute in
     measuring operating results or liquidity.  Such metric may not be
     comparable to similarly titled measures used by other companies and is
     not a measurement recognized under generally accepted accounting
     principles.  A reconciliation of Free Cash Flow to the appropriate
     measure recognized under generally accepted accounting principles (Net
     Cash Provided by Operating Activities) is presented below.

                                           Three Months     Nine Months
                                              Ended            Ended
                                          September 30,     September 30,
                                            2003    2002     2003      2002
    Pretax income                           $738    $379   $1,790    $1,234
    Addback of non-cash depreciation and
     amortization:
       Non-program related                   129     121      387       337
       Pendings and listings                   5      45       12       239
    Tax refunds (payments), net              107      (7)      58       (77)
    Working capital (A)                       83    (133)     199      (431)
    Capital expenditures                    (111)    (96)    (309)     (235)
    Other                                     20     276       40       (40)
    Management and mortgage programs (B)      48     (61)      33        45
    Free Cash Flow before Stockholder
     Litigation Payments                   1,019     524    2,210     1,072
    Stockholder litigation payments           --      --       --    (1,440)
    Free Cash Flow                         1,019     524    2,210      (368)

    Current period acquisitions, net of
     cash acquired                           (36)   (324)     (80)     (867)
    Payments related to prior period
     acquisitions                            (63)    (68)    (154)     (148)
    Net repurchases of common stock         (128)    (64)    (463)      (95)
    Net proceeds from (payments related
     to) disposition of business              --     (25)      --     1,175
    Investments and other                     29      12       (8)       25
    Net repayments of borrowings            (444)   (336)    (627)   (1,459)
    Net increase (decrease) in cash and
     cash equivalents (per Table 6)         $377   $(281)    $878   $(1,737)

    (A) The nine months ended September 30, 2003 include approximately
        $200 million of proceeds received from the termination of interest
        rate swaps on corporate debt instruments.  The Company reset these
        hedge positions to create a desired balance between its floating rate
        debt and floating rate assets.
    (B) Cash flows related to management and mortgage programs may fluctuate
        significantly from period to period due to the timing of the
        underlying management and mortgage program transactions (i.e., timing
        of mortgage loan origination versus sale).  For the three months ended
        September 30, 2003 and 2002, the net cash flows from the activities of
        management and mortgage programs is reflected on Table 6 as follows:
        (i) net cash provided by operating activities of $13 million and
        $367 million, respectively, (ii) net cash used in investing activities
        of $655 million and $701 million, respectively, and (iii) net cash
        provided by financing activities of $690 million and $273 million,
        respectively.  For the nine months ended September 30, 2003 and 2002,
        the net cash flows from the activities of management and mortgage
        programs is reflected on Table 6 as follows: (i) net cash provided by
        operating activities of $1,059 million and $1,958 million,
        respectively, (ii) net cash used in investing activities of
        $2,269 million and $2,312 million, respectively, and (iii) net cash
        provided by financing activities of $1,243 million and $399 million,
        respectively.


      RECONCILIATION OF FREE CASH FLOW TO NET CASH PROVIDED BY OPERATING
                                  ACTIVITIES
                                (In millions)

                                         Three Months Ended  Nine Months Ended
                                             September 30,     September 30,
                                             2003     2002     2003     2002
       Free Cash Flow (per above)          $1,019     $524   $2,210    $(368)
       Cash (inflows) outflows included
        in Free Cash Flow but not
        reflected in Net Cash Provided by
        Operating Activities:

            Investing activities of
             management and mortgage
             programs                         655      701    2,269    2,312
            Financing activities of
             management and mortgage
             programs                        (690)    (273)  (1,243)    (399)
            Capital expenditures              111       96      309      235
            Proceeds received on asset
             sales                            (34)      (6)    (120)      (9)
       Reductions to Net Cash Provided by
        Operating Activities but not
        reflected in Free Cash Flow:
            Funds released from
             stockholder litigation
             settlement trust (a)              --       --       --   (1,410)
       Other                                   --        5       --        2
       Net Cash Provided by Operating
        Activities (per Table 6)           $1,061   $1,047   $3,425     $363

                                       Projected 2003
                                        (Full Year)
       Free Cash Flow                      $2,500
       Cash (inflows) outflows included
        in Free Cash Flow but not
        reflected in Net Cash Provided by
        Operating Activities:
            Investing and financing
             activities of management and
             mortgage programs              2,250
            Capital expenditures              465
            Proceeds received on asset
             sales                           (130)
       Net Cash Provided by Operating
        Activities                         $5,085

    (a) Represents payments made by the Company to the stockholder litigation
        settlement trust in 2001.  Such funds were then released directly from
        the trust in 2002 to pay off a portion of the Company's stockholder
        litigation settlement liability.  The extinguishment of the liability
        was reported as a reduction to net cash provided by operating
        activities during 2002 but is not reflected in Free Cash Flow during
        2002, as such amount did not represent payments made by the Company
        during 2002.


                                                                       Table 8

                     Cendant Corporation and Subsidiaries
                          ORGANIC GROWTH BY SEGMENT
                                (In millions)

     Organic growth represents the results of our reportable operating
     segments excluding the impact of acquisitions, dispositions and other
     items that would affect the comparability of the period over period
     results.  See Table 1 for the reported results of each of our operating
     segments.

                                            REVENUES             EBITDA
                                          Third Quarter       Third Quarter
                                         2003    2002    %*   2003  2002   %*
    Real Estate Services (A)           $1,938  $1,334   45%  $436   $60  629%
    Hospitality (B)                       657     628    5%   153   167   (8%)
    Travel Distribution (C)               408     432   (6%)  126   129   (2%)
    Vehicle Services (D)                1,082   1,084   -     143   144   
    Financial Services (E)                256     322  (21%)   61   122  (50%)
       Total Reportable Segments       $4,341  $3,800   14%  $919  $622   48%

     * Amounts may not calculate due to rounding in millions.
    (A) Includes reductions to revenue and EBITDA growth of $63 million and $1
        million, respectively, primarily related to the acquisition of real
        estate brokerage businesses during or subsequent to third quarter
        2002.  The 2002 amounts reflect a $275 million provision for
        impairment of the Company's mortgage servicing rights asset related to
        reductions in interest rates and accelerations in loan repayments, as
        well as an update to the Company's loan prepayment model, all of which
        occurred during third quarter 2002.  There was no impairment recorded
        in third quarter 2003.
    (B) Includes increases to revenue and EBITDA growth of $4 million and $1
        million, respectively, primarily related to the acquisition of a
        European vacation rental company (October 2002), the acquisition of
        FFD Development Company, LLC (February 2003) and the consolidation of
        Sierra Receivables Funding Corporation (September 2003, pursuant to
        FASB Interpretation No. 46).
    (C) Includes a reduction to revenue growth of $16 million and an increase
        to EBITDA growth of $7 million primarily related to the acquisitions
        of Lodging.com (August 2002), Trip Network, Inc. (March 2003), Neat
        Group (May 2003) and several national distribution companies in Europe
        during or subsequent to third quarter 2002.
    (D) Includes reductions to revenue and EBITDA growth of $491 million and
        $45 million, respectively, primarily related to the November 2002
        acquisition of certain assets of Budget Group, Inc.
    (E) Includes a reduction to revenue growth of $114 million and an increase
        to EBITDA growth of $1 million primarily related to the consolidation
        of Trilegiant Corporation (July 2003, pursuant to FASB Interpretation
        No. 46).
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