Marriott Customer Update on Hurricane Katrina

Marriott continues to monitor Hurricane Katrina and is working closely with authorities throughout the Gulf Coast region.

A mandatory evacuation has been issued for New Orleans and as of 6 p.m. (EDT) Sunday, August 28, the following Marriott hotels and resorts are no longer accepting reservations:

• Courtyard New Orleans/Covington-Mandeville
• Courtyard New Orleans Downtown-Near the French Quarter
• Courtyard New Orleans-Convention Center
• Courtyard New Orleans-Metairie
• Fairfield Inn Kenner-New Orleans Airport
• JW Marriott New Orleans
• Marriott New Orleans
• Marriott New Orleans at the Convention Center
• Renaissance Arts Hotel
• Renaissance Pere Marquette
• Residence Inn New Orleans-Metairie
• Residence Inn New Orleans-Downtown
• SpringHill Suites New Orleans/Convention Center
• TownePlace Suites New Orleans/Metairie

These hotels will be temporarily closed until local authorities advise they may reopen. In addition, the following hotels in potentially affected areas have been evacuated:

Alabama

• The Grand Hotel Marriott Resort, Golf Club & Spa (Point Clear)

Louisiana

• Fairfield Inn Houma

Marriott will provide updates and hotel status on www.marriottnewsroom.com as information becomes available. The next update is scheduled for 11 a.m. (EDT) on Monday, August 29. For guest information please call Marriott reservations at (800) 228-9290. Those in countries outside of the United States wishing information about the impact of Hurricane Katrina should call the Marriott International toll-free number in their country.