Industry Update
External Article29 November 2018

The Skills And Attitudes For Future Hospitality Talent

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1 min
Human Resources Online

The most sought after skills in the hospitality industry include having the right attitude, learning constantly, and having an open mind. This was one of the key takeaways from the Future Leaders 2018 track at ITB Asia on 19 October.


Now in its eleventh year in Singapore, ITB Asia took place at Marina Bay Sands on 17-19 October 2018. It is organised by Messe Berlin (Singapore) and supported by the Singapore Exhibition & Convention Bureau.

Human Resources is glad to be the media partner for the Future Leaders 2018 track which focuses on cultivating the future talent of the travel and tourism industry in Singapore by providing a platform for them to connect with top leaders in the industry.

The stream kicked off with mentoring sessions by two industry veterans, Stewart Fu, director of learning, The Ritz-Carlton, Millenia Singapore; and Ian Wilson, senior vice president of non-gaming operations, Marina Bay Sands.

Fu started by sharing how he developed his career and what constitutes the right attitude with key advice, such as:

  • Going above and beyond starts from wanting to do more than what you need to do.
  • Different organisations have different cultures and that shapes how the individual thinks absorb the positive values!
  • Set a big goal and add in small goals along the way.
  • Never settle. Always challenge yourself by asking if there is a better way to do things.

Read the full article at Human Resources Online

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