Industry Update
Press Release21 March 2020

A Message from CEO of Swiss-Belhotel International

A message from our Chairman & President - Coronavirus - A time of urgency; responsibility; professionalism and action

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Swiss-Belhotel International Limited

Swiss-Belhotel International remains committed to providing our guests and staff with a safe environment so they can stay with ease and conduct business with confidence. This is our culture of Passion and Professionalism™.

With the coronavirus (COVID-19) affecting people and businesses globally, we have implemented comprehensive precautionary measures to safeguard the health and wellness of our guests and staff, including:

  • Availability of face masks in the lobby
  • Placement of hand sanitizer stations in public areas
  • Scheduled sanitation of high-touch areas
  • Temperature checks for persons entering the hotel premises
  • Regular hand sanitation of all staff
  • Availability of local emergency hotlines

At present, all our hotels and staff are coronavirus-free and we are working hard to keep it that way. We will continue to monitor the situation and respond accordingly to the advice of the government of the respective countries and the World Health Organisation where our hotels are located.

The health & safety of our guests and our team members is always our foremost priority. While the risk of contracting the virus in the local community remains low, we are working with the latest advice from the medical authorities and local government of the countries where we operate, as well as the World Health Organisation, regarding preventative and precautionary measures.

Enhanced cleaning and hygiene practices have been implemented in all of our hotels. Every two hours all common areas, as well as the back-of-house, are thoroughly cleaned and disinfected to the most stringent standards. All guest rooms continue to be thoroughly cleaned and sanitised regularly.

Gavin M. Faull

Chairman and President
Swiss-Belhotel International
Zest Hotels International

About Swiss-Belhotel International

Swiss-Belhotel International is currently in 23 countries, managing a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Germany, Italy, Switzerland and Tanzania. Awarded Indonesia's Leading Global Hotel Chain for nine years, Swiss-Belhotel International is one of the world's fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are strategically located in Hong Kong, New Zealand, Australia, China, Indonesia, United Arab Emirates, Switzerland and Vietnam covering Oceania, Asia, Europe, Middle East, Africa and India Regions.

*Numbers may fluctuate

For more information about Swiss-Belhotel International, please visit

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