Industry Update
Press Release28 April 2020

A message from Sébastien Bazin, CEO Accor

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Sébastien Bazin delivers a message of hope and solidarity to all the Group's employees, partners and owners: despite the crisis, Accor is maintaining solid financials and is preparing for the rebound.

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As the world is facing an unprecedented health crisis that is having massive and unique impacts on the tourism industry, the Group has just published its first-quarter 2020 revenue down 17% as reported - expected results due to the spread of the epidemic and the enforced lockdown.

Although the next months are shaping up to be the most difficult of the year, the Group can rely on a robust balance sheet thanks to its recent transformation. This will enable the Group to better absorb the economic consequences of the COVID-19 crisis in the coming quarters.

Regional initiatives are multiplying to fight the epidemic and support employees in need, owners, government authorities, healthcare professionals and local communities. Sébastien Bazin salutes and applauds the Group's ability to organize, listen and take action, as well as that of our teams and partners around the world.

Accor is also positioning itself as a key actor in the hotel sector, in order to prepare for the rebound, with great energy.

"Accor will never be a spectator of its own world: Accor is an actor, more so than ever, in 110 countries."

About Accor

Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in 5.000 hotels, resorts, and residences across more than 110 destinations. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years.

Beyond accommodations, Accor enables new ways to live, work, and play with Food & Beverage, nightlife, wellbeing, and co-working brands. To drive business performance, Accor's portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world's most attractive hotel loyalty programs.

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 - Acting Here endeavors to act for "positive hospitality", while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.

Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY). For more information visit accor.com. or become a fan and follow us on Twitter and Facebook.

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