Albert Einstein said, "in the midst of every crisis, lies great opportunity." There's no question that we're in the midst of a global crisis. The implications of COVID-19 have been felt far and wide, but perhaps no industry has faced a more pronounced impact than hospitality. Right now, a hotel's ability to adapt will, in many ways, determine its ability to survive the course of this downturn. Recovery readiness is no small task, but hoteliers can take steps to mitigate the impact and lay the foundation for a strong comeback.

With that future upon us, StayNTouch has created a comprehensive guide to recovery readiness that outlines what hoteliers can do today and how they can prepare for the inevitable upswing in a post-pandemic world.

Over the coming months as travel bans and social distancing measures are lifted, the hospitality industry will begin forging its path to recovery. However, our long-awaited return to business as usual, will not be a "return to normal." As history has shown, global events like the coronavirus pandemic are an integral catalyst to innovation and long-term change.

Things will look different after COVID-19, and hoteliers will be expected to embrace new and improved standards, adopt new business policies and technology, and digitize touchpoints with contactless technology to ensure guest and staff safety. Areas that have perhaps previously been seen as 'nice-to-haves' by the industry are now a necessity. The question then, on the minds of hoteliers, is what does it mean to be adaptable during a worldwide pandemic? What does the path to recovery look like? Recovery readiness is no small task, but hoteliers can take steps to mitigate the impact and lay the foundation for a strong comeback.

Download The Hotelier's Complete Guide to Recovery Readiness today!

Hoteliers ready to give guests a safe and seamless contactless experience are invited to schedule a live demo of StayNTouch's Mobile PMS at stayntouch.com.

About Stayntouch

Stayntouch delivers a full-featured and Best-in-Class cloud property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

Frewoini Golla
Director of Marketing