Driving Revenue and Digital Guest Journeys using Salesforce and Real-time Guest Data
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing.
Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world's best CRM.
"Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group's CRM/EDM solution". - Luis Segredo, CEO of Data Travel.
In the latest release of its Salesforce connector app, Hapi introduces several new features including the most significant enhancement, two-way profile integration between Salesforce and a hotel PMS such as Oracle OPERA.
Additionally, a much deeper array of customer and reservation data is now available in Salesforce allowing for smarter and more relevant analysis, segmentation, and email automation.
Here's a quick summary of what Hapi is bringing to Salesforce:
Profiles: Individual, Corporate, Group, Travel Agent
Reservations: Details, Services, Packages, Transportation, Special Requests
Past Stays: Guest Revenues, Account Revenues, Member Revenues
At Hapi, we're empowering our customers to drive strategic initiatives using the Salesforce Ecosystem with a wide variety of hospitality Data.
To learn more about the latest release of Hapi Connect, check out our latest blog post, "Hapi's Connector App for Salesforce Goes Next Level for Hospitality".
We're looking forward to helping Hospitality recover by making it easier to use technologies through better integrations. For sales inquiries, please contact us.
About HAPI
Hapi is the hospitality industry's leading platform for fast and cost-effective connectivity between technology systems, allowing hotel companies access to critical guest and transactional data. Hapi exposes event streams and transactional APIs from hotel systems at scale; stores normalized hotel system data in a secure and scalable fashion in AWS; and seamlessly integrates hotel data into Salesforce CRM, allowing hotel companies to deliver enhanced, personalized guest journeys. Hapi serves 7,000 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and SH Hotels and Resorts. Visit Hapi at www.hapicloud.io.
Jonathan Reynolds
Head of Product Strategy
