Ma plus grande frustration avec technology dans les hotels - Laurent Idrac, COO chez hapicloud.io
My biggest frustration with Tech in hotels - Thoughts from - Laurent Idrac, COO at hapicloud.io
We all get to travel quite a bit in our industry... As a traveler, we get confronted with a wide range of technologies/platforms both during the booking/pre-arrival phase as well as the actual checkin and stay in a hotel room.
Hotels have a tough time staying PCI compliant. Systems that hold credit card data need to be PCI compliant. Recent PCI audits are now calling for systems that connect to 3rd parties holding credit card data, to also be PCI compliant.
Being a tech startup in hospitality can be tough. Working through the early days of development can be daunting as entrepreneurs understand the challenges of integrating their new ideas in a highly fragmented market.
Hapi, the transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, has named Laurent Idrac, a 30-year veteran of the global hotel technology industry as COO for the company.