How Women in Leadership Have Balanced Pandemic Challenges
Accor’s McCrory Says Working Remotely ‘Asset to Our Industry’
Among all the challenges the COVID-19 pandemic created for the hotel industry, determining layoffs and furloughs of employees was among the toughest for hoteliers. A further complication was determining what support those still on the job would need.
"There's no more difficult decision than those that impact people," she said. "This past year has been hard on this industry, it's been hard on our people, hard on our companies … and we've all had to tighten our belts."