Industry Update
External Article 9 April 2021

Grounded business travelers feel loss as frequent flying changes

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A year into the pandemic, leisure travel appears to be picking back up, but many expect business travel won't come back in the same way — a disappointing projection for the nearly two-thirds of business travelers who enjoy their jobs less while grounded.

That's one of the findings from a survey by PromoLeaf, which polled more than 1,000 U.S. workers who traveled for business prior to the pandemic. About 45% have missed 10 trips or more over the past year.

As Covid-19 pandemic lockdowns halted travel and business has been conducted via Zoom, it's had serious repercussions for the airline and hospitality industry. The Global Business Travel Association says work travel spending totaled $694 billion in 2020, down from $1.4 trillion in 2019.

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