Glion Institute of Higher Education introduces a free online course focused on the global luxury industry

As a centerpiece of Glion Institute of Higher Education 60th Anniversary celebrations this year, the institution is delighted to announce the launch of a free online course dedicated to the luxury industry, with a special focus on the ever-evolving luxury customer relationship.

Glion, Switzerland – As a centerpiece of Glion Institute of Higher Education 60th Anniversary celebrations this year, the institution is delighted to announce the launch of a free online course dedicated to the luxury industry, with a special focus on the ever-evolving luxury customer relationship.

The course, entitled ‘The Luxury Industry: Customers and Luxury Experiences’, launches on 16th May. It is led by Dr. Barbara Czyzewska, Academic Dean & Head of Luxury Brand Strategy Specialization.

By making this learning available free of charge Glion aims to give something back to an industry with which the hospitality school has been working so closely throughout the past six decades.

Taught across three modules of three hours’ duration each, the course is perfect for luxury professionals looking to deepen their industry knowledge. It is equally suited to individuals with ambitions to switch careers into luxury, as well as anyone interested in discovering more about the luxury business.

The course content will be delivered via the FutureLearn platform, its syllabus includes:

  • Origins and definitions of luxury
  • Cultural perspectives of luxury
  • The value of luxury
  • The luxury customer experience, including co-creation, personalization, and best practices
  • The changing face of the luxury customer experience
  • Using data in the luxury industry

Find out more and register to participate:

https://www.futurelearn.com/courses/luxury-industry-customers-experiences?utm_campaign=glion_bau&utm_medium=pr&utm_source=news

About Glion Institute of Higher Education

Founded in 1962, Glion Institute of Higher Education is a Swiss institution offering bachelor's, master's and executive degrees in hospitality, luxury and finance to an international student body across three campuses in Switzerland and London, UK.

Glion ranks number six among the world's top higher education institutions for hospitality and leisure management in the 2025 QS World University Rankings by Subject. It also holds number three globally in employer reputation, highlighting its strong industry recognition and ability to meet employer expectations.

Part of the Sommet Education network, world leader in education and training in hospitality, luxury and culinary arts. Glion has received official recognition from the Swiss Accreditation Council (SAC) as a Swiss University of Applied Sciences Institute. In addition, Glion is also accredited by the New England Commission of Higher Education (NECHE).

For more information, visit https://www.glion.edu/

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Founded in 1962, Glion Institute of Higher Education is a Swiss institution offering bachelor’s and master’s degrees in hospitality, luxury and finance to an international student body across three campuses in Switzerland and London, UK.