Global Study on Digital Hotel Operations Advancing the Guest Experience. Your Input Matters!
H2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Digital Hotel Operations along the guest experience and we are inviting hotel chains up from 3 properties under one umbrella to provide their feedback. By participating in this study, you will support the industry to better understand the operational challenges that hotel chains face when it comes to automation and automated guest services.
H2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Digital Hotel Operations along the guest experience and we are inviting hotel chains up from 3 properties under one umbrella to provide their feedback. By participating in this study, you will support the industry to better understand the operational challenges that hotel chains face when it comes to automation and automated guest services. Your input is very valuable to us! The survey takes 15-20 minutes to complete and works on mobile devices.
All responses will be kept strictly confidential and used only to determine trends. Data will be reported only in aggregate form and your individual responses will not be shared with any external partners or sponsors.
For receiving your in-depth Executive Summary (November/December), please reply by August 16, 2023 latest.
To participate in the online survey, please click here.
If you prefer a telephone interview, please reach out to [email protected].
Your time is greatly appreciated. In case of any questions, do not hesitate to reach out. Thank you!
We thank our sponsors apaleo, Cendyn, dailypoint, D-EDGE, FutureLog, IDeaS, Mews, and Planet for making this study possible. We also thank our partners ExploreTECH, hospitalityInside, Hospitality Net, HSMA, IHA, and techtalk.travel for their support.