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IHG and Rakuten Travel Sign MOU to Link Member Loyalty Programs

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies today announced that they have signed a memorandum of understanding (MoU) with Rakuten Group Inc.’s travel reservation service Rakuten Travel, a leading online travel agency in Japan, to collaborate on a seamless travel booking experience linking the two companies’ loyalty programs. This is the first time that IHG has signed an MoU with a Japanese travel reservation service.

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IHG and Rakuten Travel Sign MOU to Link Member Loyalty Programs

Photo by IHG

IHG and Rakuten Travel will carry out discussions with the aim of improving services and customer experiences for members of IHG One Rewards, the loyalty program run by IHG, as well as Rakuten and its flagship loyalty program, Rakuten Points. Details of specific initiatives based on the MoU will be announced in the near future.

IHG is committed to offering unparalleled value for IHG One Rewards members, through collaboration with a diverse network of partners worldwide.

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IHG Hotels & Resorts is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.