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Press Release General Management

Accor brands celebrate a record-breaking achievement of over 1,850 awards in 2023

2023 proved to be a record year for Accor on a number of fronts. This included awards and accolades across the entire Group including Accor brands, hotels, business entities and people securing more than 1,850 honors globally.

This remarkable achievement underscores the company's unwavering commitment to delivering exceptional hospitality, unique experiences, and innovative services. The collective efforts of Accor have garnered widespread acclaim, receiving prestigious industry awards from esteemed organizations such as Condé Nast Traveler, Forbes Travel Guide, Travel + Leisure, and the Michelin Star Guide, among others. 

Accor

The Group was awarded in various categories in 2023, including Excellence, Travel, Wellness, Food & Beverage, Sustainability, Innovation, Talent & Culture, and Design.

Key achievements for Accor included being named Spa Group of the Year at the World Spa & Wellness Awards and the Raffles brand honored as the #2 Best Hotel Brand globally by Travel + Leisure.

Among the Travel + Leisure World's Best Awards, Fairmont Chateau Whistler and Fairmont Banff Springs ranked 3rd and 4th respectively among the Best Resort Hotels in Canada in 2023. The Sofitel Legend Old Cataract Aswan ranked in the top 4 of Best Resorts in North Africa and the Middle East.

Raffles Singapore and The Savoy, a Fairmont Managed Hotel, were ranked among the World’s 50 Best Hotels. Accor also celebrated remarkable success at the Forbes Travel Guide Star Awards 2023, with 87 of its properties and venues honored, including 16 achieving the coveted Five-Star rating.

Ennismore, an important and proud part of Accor, also stood out, with properties such as Mondrian Doha earning a Forbes Four-Star ratings, and several 21c Museum Hotels properties being recognized in the Condé Nast Traveler Readers’ Choice Awards and Travel + Leisure’s World's Best Awards.

Remarkably, Over 1,000 Accor properties were featured in the U.S. News & World Report 2023 Best Hotel Rankings, with many receiving the distinguished Gold Badge.

Nearly 200 Premium, Midscale & Economy properties were recognized in 2023, with honors from esteemed awards such as the Haute Grandeur Global Excellence Awards, LIV Hospitality Design Awards, and The Michelin Guide.

Among the Haute Grandeur Global Excellence Awards earned by Accor, highlights include the Swissôtel Al Murooj in Dubai being ranked the Best Urban Hotel of 2023 worldwide, and the Novotel Phu Quoc Resort in Vietnam was recognized as having the Most Unique Guest Experience of 2023 in Asia.

The JANN by Kirk Westaway restaurant at the Swissôtel The Stamford in Singapore was awarded 2 Michelin Stars.

The Mercure Bialystok in Poland won in the Interior Design for Midscale & Lifestyle category at the LIV Hospitality Design Awards.

About Accor, a world-leading hospitality group

Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,600 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing around 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. ALL, the booking platform and loyalty program embodies the Accor promise during and beyond the hotel stay and gives its members access to unique experiences. Accor is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity, and inclusivity. Accor's mission is reflected in the Group's purpose: Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care. Founded in 1967, Accor SA is headquartered in France. Included in the CAC 40 index, the Group is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.

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Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,600 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing around 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore.

Mondrian
Brand by Ennismore

Always at the heart of the most exciting cultural scenes in the world, Mondrian serves up innovation and creativity with it progressive forward thinking approach that plays with perspective and makes you dream, meaning both guests and locals alike can immerse themselves in the culture of each city it inhabits. Design is at the centre of the Mondrian experience thanks to the collaboration with some of the world’s most famous architects and...

21c Museum Hotels
Brand by Ennismore

21c Museum Hotels, the award-winning Louisville, Kentucky-based boutique hotel and restaurant group, was founded by contemporary art collectors and preservationists Laura Lee Brown and Steve Wilson. The couple opened the first 21c Museum Hotel in 2006 along downtown Louisville’s West Main Street, rehabilitating a series of 19th century warehouses.

Swissotel
Brand by Accor

Swissôtel Hotels & Resorts is an award-winning and distinctive group of deluxe hotels for today’s discerning business and leisure traveller, combining the renowned Swiss hospitality with luxuriously fresh, contemporary design. Each Swissôtel extends personalised service with charm and efficiency. Located in popular gateway destinations and city centres, the hotels offer convenient access to business and shopping districts as well as local...

Sofitel
Brand by Accor

Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with more than 120 chic and remarkable hotels in the world’s most sought-after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale.

Novotel
Brand by Accor

Born in 1967, Novotel is a 4-stars International midscale brand for business & leisure travelers, with hotels located in the heart of major international cities, business districts and tourist destinations. Novotel is constantly reinforcing its presence on all continents, with the opening of hotels across the world: Phuket (Thailand), Moscou (Russia), Lodz (Poland), Danang (Vietnam), Goa (India), Panama (Panama), Dubai (United Arab Emirates),...

Mercure
Brand by Accor

Mercure is the only midscale hotel brand that combines the strength of an international network with a strong quality commitment, and the warm experience of hotels, all different, rooted in their local community and managed by enthusiastic hoteliers. Located in city centers, by the sea or in the mountains, the Mercure network welcomes business and leisure travelers across the world.

Fairmont
Brand by Accor

Fairmont Hotels & Resorts is where occasions are celebrated and history is made. Landmark hotels with unrivalled presence, authentic experiences and unforgettable moments have attracted visitors to Fairmont and its destinations since 1907. The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are but a few of these iconic luxury hotels, forever linked to the...

Raffles
Brand by Accor

Raffles Hotels & Resorts boasts an illustrious history and some of the most prestigious hotel addresses worldwide. In 1887, Raffles Singapore set the standard for luxury hospitality, introducing the world to private butlers, the Singapore Sling and its enduring, legendary service. Today, Raffles continues this tradition in leading cities and lavish resort locales, enchanting travellers with meaningful experiences and service that is both...