The past is a foreign country…

ROHIT VERMA is a professor and Executive Director of the Center for Hospitality Research at the CORNELL SCHOOL OF HOTEL ADMINISTRATION. GLENN WITHIAM is the Center’s Director of Publications. Some of their recent research aimed to identify the main issues and concerns on the minds of hotel executives as we enter 2010. Their conclusion: hoteliers are not dwelling on the setbacks of 2009 but looking toward future improvements.