2012 Legal Issues | Hotels v. Online Travel Agents: whose side are you on?

As OTAs (online travel agents) have become bigger and more powerful, they have not only drawn fire from the hotel industry but have also been scrutinized in terms of their impact on competition, and this will certainly remain a hot topic in 2012. We asked Tom Page, 
Head of the Hotel & Leisure Group
for London-based CMS Cameron McKenna LLP, to give Hotel Yearbook readers an overview of the issues.