Industry Update
Opinion Article 8 February 2018

5 Hospitality Trends To Keep An Eye On In 2018

By Jana Love, President/CEO at ProSolutions

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Where did January go? Are you still focused on your New Year's resolutions? Looking back through the rear view mirror (if you will) is an exercise I find interesting each year. What happened, what didn't, what is inevitably going to continue to happen, what do I want more of, less of, that sort of thing. Lot's of trend articles will surface about the previous year. In fact, here was ours last year: 2017 Trending. This year, as I was reading through some of the top trends, I came across a very interesting article by Simone Puorto, called Five hospitality trends to keep an eye on in 2018. So instead of looking back, we are going to look to the future.

It is no surprise that technology is leading the way again this year. Here are Puorto's five trends that are worth keeping an eye on in 2018. Take a look:

Fascinating, right? So many interesting things happening in hospitality and the world of technology. There are many articles, especially now, about the traveling Millennial. This traveler is a big part of what is driving these new trends. So keep your eyes watching for some of these exciting new changes.

Jana Love

After a successful career in Sales and Marketing with Marriott International, Jana Love, co-author of the ProLearning Blog, founded ProShop Evaluation Services, Inc. in 1989. At that time, the company's primary focus was mystery shopping of Sales/Catering and Reservations Departments. In 2002, she rebranded and refocused her company, becoming ProSolutions, LLC, and expanded the company's services and models to include a wide variety of consulting, training solutions, pricing research, and performance improvement options.

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