Hotel Yearbook: The future face of the hotel industry
By Ian Millar, Professor at Ecole hôtelière de Lausanne
Facial recognition is the technological trend of the moment, spreading globally and into the roots of a multitude of industries. This expansion has been driven by a need for increased security and monitoring of public spaces by governments, and its success has undoubtedly highlighted its potential for global businesses. A team of six students at the Ecole hôtelière de Lausanne asks: What about in the hotel industry?
Click here to view the full The HOTEL Yearbook Special Edition - Technology 2020.
Ian Millar’s double expertise in the areas of hospitality and information technology sets him at the forefront of new developments in the international hospitality industry. In addition to his BA Honours degree in International Hospitality Management from the University of Brighton, UK, he is a certified computer technician (Comptia A+) and holder of the Microsoft office specialist qualification MOUS.More from Ian Millar