Statement From Hilton: Coronavirus
The health and wellbeing of our guests, team members and all who visit our properties is Hilton's highest priority.
We are actively monitoring the novel coronavirus (COVID-19) updates from the World Health Organization and the U.S. Centers for Disease Control and Prevention, and will continue to respond based on the best advice of governments, public health authorities and medical professionals.
To assist guests whose travel may be impacted by the novel coronavirus, Hilton has modification and cancellation waivers in place for the following regions:
- For guests traveling to, through or from China with stays from January 23-March 31, 2020.
- For guests traveling to, through or from Italy with stays from February 24-March 31, 2020.
- For guests traveling to, through or from South Korea with stays from February 24-March 31, 2020.
- For guests traveling to, through or from Saudi Arabia with stays from February 27-March 31, 2020.
We encourage guests with questions regarding upcoming reservations to contact Hilton Reservations and Customer Care for assistance.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,800 properties and more than 1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on the 2021 World's Best Workplaces list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. In 2021, in addition to opening more than one hotel a day, Hilton introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 128 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
